Outpatient Counselor - Denver

Outpatient Counselor - Denver

Reports to: Clinical Director of Outpatient Programs

Job Category: Hourly | Non-Exempt | Full-Time

Salary Range: $22.40-$31.25 per hour (depending on experience and licensure)

Job Site: Denver office

Job Summary:

The Outpatient Counselor provides daily support, counseling, and case management to clients while maintaining a safe and structured treatment environment. This role is responsible for overseeing client care, developing comprehensive continuing care plans, and ensuring that clients' recovery needs are met throughout treatment. Additionally, this role collaborates with clients to create effective post-treatment strategies, facilitating a smooth and secure transition as they progress in their recovery journey.

Education and Experience:

• Bachelor’s degree preferred, high school diploma or equivalent required.
• CAT required, CAS preferred.
• DORA-registered required.
• Two or more years of proven experience with people and program management in clinical settings.
• Two years of experience in substance abuse or mental health field preferred.
• Experience with EMR system preferred.

Required Skills/Abilities:

• Current CPR certification or ability to obtain within 30 days of hire.
• Valid, non-restricted Colorado driver’s license.
• Knowledge of best practices for SUD treatment, evidence-based behavioral medicine treatments, and trauma-integrated care.
• Experience facilitating groups.
• Ability to connect with clients on a positive, inspiring level to support lasting recovery.
• Strong relationship-building, listening, and problem-solving skills.
• Ability to communicate effectively both verbally and in writing.
• Capacity to collaborate within a multidisciplinary treatment team.
• Ability to act with integrity, professionalism, and confidentiality while maintaining appropriate boundaries.
• Compassionate and client-centered approach with discretion in handling sensitive matters.
• Strong time management and organizational skills.
• Ability to make sound decisions using judgment, data, and professional advice.
• Ability to take direction, maintain professional boundaries, and uphold the highest standards of care.
• Demonstrates excellent customer service skills and a commitment to quality care.
• Proficient with Microsoft Office Suite and electronic medical records (EMR) and CRM systems.
• Ability to quickly learn new software as needed.

Duties/Responsibilities:

• Facilitate group sessions.
• Conduct biopsychosocial assessments.
• Complete admission paperwork.
• Provide support services to individuals in treatment, ensuring a person-centered approach.
• Collaborate with clinical, medical, and admissions staff to support comprehensive client care.
• Assist with case management needs.
• Create post-treatment strategies and plans.
• Contribute to clinical decisions and reinforce a team-based approach to treatment.
• Maintain a safe, comfortable, and client-focused treatment environment while ensuring client safety and satisfaction.
• Attend required team meetings and maintain ongoing communication with the clinical team, family members, and clients.
• Identify and respond appropriately to medical concerns, emergency signals, and crisis situations.
• Complete all required documentation within organizational time frames and accreditation standards.
• Support operational needs and tasks at the location.
• Uphold strict confidentiality and compliance with privacy regulations.
• Adhere to and enforce organizational policies, procedures, and regulatory requirements (HIPAA, 42 CFR Part 2, OSHA, JCAHO, BHA, state & federal laws).
• Represent and embody the mission, values, and ethical standards of NRT.
• Other duties as assigned.

Physical Requirements:

• Prolonged periods of sitting at a desk and working/typing on a computer.
• Sit, stand, walk, bend, reach, climb steps, hear, see, speak.
• Exposure to clinical and medical environment.
• Must be able to lift 15 pounds at times.
• Driving in all weather conditions.

Benefits/Perks:

Health and Wellness

• Medical, dental and vision insurance*
• Supplemental accident and hospital indemnity coverage*
• Voluntary Term Life insurance*
• Employee Assistance Program
• Monthly wellness reimbursement*

Financial

• Competitive salary
• Employee recognition and rewards programs
• Employee referral incentive program
• Employer-sponsored 401(k) plan

Work/Life Perks

• Professional growth and development
• Continuing education reimbursement
• Unlimited paid time off (exempt employees) sick days
• Paid time off policy (non-exempt employees) sick days
• Paid holidays (exempt) or ability to earn 1.5x base hourly rate (non-exempt)
• Full-time employees

This description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.