What are the responsibilities and job description for the Retail Audit Manager position at NSF?
Job Description
NSF is seeking to add a Retail Audit Manager to join our growing team. As the Audit Manager Retail, you will be responsible for workforce planning for retail audit delivery, creating reports and managing a specialized workforce across multiple client programs. As well as manage audit allocation, scheduling and submissions to ensure timely execution and meet business, operational and client expectations. The candidate must reside on the East Coast to be considered for this role.
Responsibilities
- Supervise auditors, review audit reports and findings in order to maintain high quality, accuracy, and client communications
- Manage auditor utilization, performance, and work quality (i.e. auditor KPIs) to achieve optimal efficiency
- Monitor and manage audit delivery costs and workforce expenses to achieve business objectives.
- Identify territory workforce needs and support talent acquisition in identifying, sourcing, and interviewing for open positions
- Develop / implement onboarding and training plans for new auditors to meet business and client expectations
- Identify, conduct, and / or manage auditor calibration activities
- Monitor efficiency, timeliness, and prioritization in work completion and communicate, rebalance, or reassign when necessary
- Assist with investigation and resolution of internal and external complaints
- Provide departmental performance reports as requested
- Assist in the development and implementation of new business opportunities and growth
- Support the development and implementation of existing or new company systems that support daily operations
- Accountable for ensuring compliance with company and client program standards and procedures
- Assist with creating, implementing, and achieving budget / revenue goals
- Assist the company in client follow-ups and ascertaining client satisfaction
- Perform other duties as requested
LI-TS1
Qualifications
Preferred Qualifications
Salary Range : $60,000 - $78,000
The total pay range takes into account a wide range of factors that are considered in making compensation decisions including, but not limited to, skills; experience and training; licensure and certifications; and other business and organizational needs. The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At NSF, it is not typical for an individual to be hired at or near the top of the pay range for their role and compensation decisions are dependent on the facts and circumstances of each case.
Notice to Agency and Search Firm Representatives : Please note that NSF is not accepting unsolicited resumes from agencies / search firms for this role. Resumes submitted to an NSF Employee by a third-party agency without a valid written & signed search agreement, will become sole property of NSF. No fee will be paid if a candidate is hired as a result of an unsolicited agency or search firm referral. Thank you."
About Us
At NSF, our mission is to improve human and planet health by enabling safe food, clean water, and life-enhancing health technologies and products for millions of people around the world. We're a global leader in standards development, testing, auditing, certification, and knowledge-based solutions for the food, nutrition, water, and life sciences industries. We're passionate about our work because together, we have a broad impact on our world.
Our growing team of more than 3,000 team members provide services across all continents through our global offices and state-of-the-art laboratories, at our client sites, and from home offices. We're growing fast and expanding into new areas, and that's where you come in.
Come join a team that makes a difference in the world. More information about NSF can be found at nsf.org.
One of our core values is We Are One NSF. This means that while we're one team, we embrace the cultural, ethnic, language and demographic diversity that reflects the societies in which we live and work. NSF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Notice to Agency and Search Firm Representatives : Please note that NSF is not accepting unsolicited resumes from agencies / search firms for this role. Resumes submitted to an NSF Employee by a third-party agency without a valid written & signed search agreement between NSF and said third-party agency, will become sole property of NSF. No fee will be paid if a candidate is hired as a result of an unsolicited agency or search firm referral. Thank you.
About the Team
NSF provides expertise and accredited food services across the entire food value chain : from agriculture, animal welfare, aquaculture, dairy, and production through to processing, distribution, quality management, retail, and restaurants. As a pioneer in food safety, we help businesses thrive while achieving their food sustainability, compliance, and risk management goals.
Our certifications services cover the Global Food Safety Initiative, supplier assurance, foodservice equipment and nonfood compounds, and organic and Certified Transitional certification through Quality Assurance International (QAI). We also offer HACCP validation and inspection, label claims verification and certification, DNA and food package testing, and product and process development. Separately, we provide expert consulting, food safety training, and auditing in areas including food fraud and gap assessments, retail food safety, and brand standards.
Salary : $60,000 - $78,000
