What are the responsibilities and job description for the Customer Success Liaison - 2k sign-on bonus! position at Nsight Health?
At Nsight Health, we are changing the future of healthcare.
Our mission is to innovate remote care solutions, helping patients live longer, healthier lives.
We envision a world where we care for 10 million patients, achieve $10B in revenue, and grow our team to 100,000 strong.
Our Core Values:
- Ownership: We take responsibility for our actions, committing fully to achieving results.
- Positivity: A positive attitude fuels resilience, teamwork, and innovation.
- Discipline: Consistency drives greatness; we remain steadfast in our pursuit of excellence.
- Agility: We adapt to change swiftly, understanding that rapid growth requires constant evolution.
- Transparency: Open, candid communication ensures that our teams stay aligned and efficient.
- Execution: We get things done, with a hands-on approach to solving problems and achieving goals.
Do you thrive in a fast-paced environment where you can directly impact patient health? If so, Nsight Health is looking for YOU to join our team as a Customer Success Liaison. You’ll work on the front lines with physicians and clinical teams, delivering Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) services.
Your Role:
As a key contributor to Nsight’s mission, you will ensure that patients have access to our innovative care solutions, helping them live healthier, longer lives.
Key Responsibilities:
- Build Relationships: Partner with clinicians and their office staff to support patient enrollments in Nsight’s RPM and CCM services.
- Drive Success: Facilitate high-value, patient-centered care by working directly in clinics to enroll patients, organize data, and enhance communication between providers and patients.
- Educate & Engage: Be the bridge between patients and clinical teams, providing education about Nsight’s care programs and driving engagement.
- Champion Change: Implement team-based, patient-centered processes that improve chronic disease management.
- Optimize Outcomes: Collaborate with care teams to ensure timely onboarding and care plan adherence.
What We’re Looking For:
- 5-10 years in customer success, account management, or client services, preferably in healthcare.
- A track record of driving patient enrollments and success in a fast-paced, client-facing role.
- Strong communication and relationship-building skills, with the ability to educate and inspire.
- Experience with HubSpot, EHR/EMR systems, and customer service tools a plus.
- Bilingual in English and Spanish is a plus!
Why Join Nsight Health?
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- Impact Lives: Help patients access life-changing remote care.
- Innovate: Work with cutting-edge technology that’s revolutionizing healthcare.
- Grow: Nsight Health is rapidly expanding, and so can your career.
- Dynamic Culture: Be part of a supportive, collaborative, and passionate team.
- Competitive compensation
- Health, dental, vision, and life insurance for full-time team members
- 401(k) with generous company match
- Paid vacations and holidays
- Training and growth opportunities
If you’re ready to make a meaningful impact on patient care and be part of a team shaping the future of healthcare, apply now to join Nsight Health, where we’re innovating remote care, one patient at a time.
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Salary : $55,000
