What are the responsibilities and job description for the Customer Success Liaison position at Nsight Health?
Job Description
Job Description
At Nsight Health, we are changing the future of healthcare.
Our mission is to innovate remote care solutions, helping patients live longer, healthier lives.
Do you thrive in a fast-paced environment where you can directly impact patient health? If so, Nsight Health is looking for YOU to join our team as a Customer Success Liaison. You’ll work on the front lines with physicians and clinical teams, delivering Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) services.
Your Role :
As a key contributor to Nsight’s mission, you will ensure that patients have access to our innovative care solutions, helping them live healthier, longer lives, by enrolling patients in our remote services.
Key Responsibilities :
Build Relationships : Partner with clinicians and their office staff to support patient enrollments in Nsight’s RPM and CCM services.
Drive Success : Facilitate high-value, patient-centered care by working directly in clinics to enroll patients, organize data, and enhance communication between providers and patients.
Educate & Engage : Be the bridge between patients and clinical teams, providing education about Nsight’s care programs and driving engagement.
Champion Change : Implement team-based, patient-centered processes that improve chronic disease management.
Optimize Outcomes : Collaborate with care teams to ensure timely onboarding and care plan adherence.
What We’re Looking For :
5-10 years in customer success, account management, or client services, preferably in healthcare.
A track record of driving patient enrollments and success in a fast-paced, client-facing role.
Strong communication and relationship-building skills, with the ability to educate and inspire.
Experience with HubSpot, EHR / EMR systems, and customer service tools a plus.
Bilingual in English and Spanish is a plus!
Why Join Nsight Health?
Impact Lives : Help patients access life-changing remote care.
Innovate : Work with cutting-edge technology that’s revolutionizing healthcare.
Grow : Nsight Health is rapidly expanding, and so can your career.
Dynamic Culture : Be part of a supportive, collaborative, and passionate team.
Comp & Benefits :
Competitive compensation plus monthly bonus,
Health, dental, vision, and life insurance
401(k) with a generous company match
Paid vacations and holidays
Training and growth opportunities
If you’re ready to make a meaningful impact on patient care and be part of a team shaping the future of healthcare, apply now to join Nsight Health, where we’re innovating remote care, one patient at a time.
