What are the responsibilities and job description for the Assistant Store Manager (Marinette, WI) position at Nsight Telservices?
Job Summary:
The Assistant Store Manager supports the Store Manager in driving sales and delivering excellent customer experiences, overseeing staff, sales activity, and overall store operations. They assist in hiring and training employees, ensuring they are properly coached to meet sales targets and provide exceptional service. Responsibilities include executing customer service processes, monitoring sales presentations, managing staffing schedules, maintaining store appearance, handling customer issues, managing inventory, and participating in marketing efforts to increase store traffic. The role requires strong leadership, sales, and organizational skills, with a willingness to work evenings and weekends as needed.
Responsibilities & Duties:
- Assist Store Manager in managing one or more retail stores, including staff, sales activity, customer relations, and overall operations.
- Meet established sales and retention goals for all products, conduct interviews, and make hiring decisions.
- Ensure staff is properly trained by enrolling new hires in training classes, providing on-the-job training, and tracking training attendance.
- Execute the customer service delivery process accurately and efficiently, consistently displaying a positive attitude and professional image, while also observing sales presentations, providing coaching for improvement, and developing staffing schedules to meet store traffic demands.
- Other duties as assigned
Requirements:
- High school education or equivalent is required, with at least two years of sales leadership experience in a goal-driven environment.
- Proficiency in communication, interpersonal, and managerial skills, including conflict resolution, coaching, and delegation.
- Strong organizational abilities, decision-making skills, and familiarity with basic computer operations.
- Valid driver's license is required, with the ability to work independently and maintain store operations effectively.
Individuals with a strong background in retail sales leadership, excellent communication and organizational skills, and the ability to effectively motivate and develop a team would excel in the role of Assistant Store Manager.
To view our competitive benefits, click here!
Joining Nsight/Cellcom:
Join our telecom team in Wisconsin and Michigan's Upper Peninsula, where we focus on delivering excellent wireless and fiber solutions and expert tower construction and maintenance. With a strong commitment to customer service, community involvement, and eco-friendly practices, we're more than just a company; we're shaping the future of connectivity. If you're passionate about making a difference and want to be part of an innovative telecom environment, come join us!
Cellcom is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. This is a drug-free workplace.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to recruiting@nsight.com.
