What are the responsibilities and job description for the Mail Clerk position at nTech Solutions, Inc.?
Terms of Employment
Duration : 3 Months
Location : Onsite at Tampa, FL
Overview
Our client is looking for a Mailroom Assistant who would support to print and sort letters, utilize mailroom machines for folding, stuffing, and postage; scan mail, receive mail, send outgoing mail and adhere to contract SLAs. Responsibilities include :
- Offer non-clinical support to other programs as needed, ensuring flexibility and adaptability in meeting organizational requirements
- Ensure accurate and prompt submission of all administrative-related documents to relevant parties
- Act as a liaison with internal and external customers, fostering positive and professional relationships to facilitate an effective review process
- Attending training and scheduled meetings, maintaining up-to-date information for case preparation
- Uphold medical records confidentiality through proper use of computer passwords and secured files, adhering to HIPAA policies
- Answer calls and demonstrate proper telephone etiquette and communication skills in alignment with Acentra Health's policies, procedures, and guidelines
- Cross-train to perform duties of other contracts within the Acentra Health network, contributing to a flexible workforce to meet client / consumer needs
- Fulfill other assigned duties to meet contract deliverables and organizational requirements
