What are the responsibilities and job description for the Lead Storage and Backup Engineer position at nTech Solutions?
Job Details
Terms of Employment
- W2 Contract, 12 months (Possible Extension)
- This position is hybrid, with Tuesday - Thursday in office.
- Candidates must be local to Joilet, IL or Owings Mills, MD.
- There is a 24x7 on-call rotation every four-to-five weeks.
- This is a typical Monday-Friday, first shift schedule.
Responsibilities
- Analyze complex hardware and software issues associated with storage related technologies, including Netapp, Dell/EMC SAN, Azure Netapp Files and Fiber Channel Switch management.
- Analyze complex hardware and software issues associated with complex storage platforms including EMC, NetApp, and others.
- Configure and maintain Dell EMC Data domain and Veritas Netbackup.
- Maintain and monitor Wintel, Linux and VMware platform health and performance from a storage perspective.
- Maintain storage inventory information to ensure accuracy of configuration management database.
- Run Scrum calls and work with individuals located across the globe.
- Support the production release management system for documenting, planning, and implementing IT changes.
- Plan, coordinate, communicate and implement security patching activities for Linux server platforms.
- Refine and automate regular processes, track issues, and document changes.
- Assist in racking and stacking of storage devices in the data centers.
- Provide 24x7 support and participate in on-call rotation for critical production systems.
- Perform scheduled maintenance and support release deployment activities after hours.
- Provide technical expertise and/or solution delivery support for maintaining performance and reliability of server solutions.
- Maintain and enhance engagement with business and IT partners to sustain service levels and high availability of server compute services.
- Build and maintain knowledge of new technologies or technology opportunities for on-prem and Cloud based services.
- Assist in coordinating and implementing planned infrastructure changes for business and/or IT clients.
- Ensure proper implementation of technology both within the production and the development environments.
- Meet set SLAs and automation targets.
- Look for ways to automate processes to allow more efficient use of resources.
Required Skills & Experience
- 9 years of experience in IT engineering/administration with a heavy focus in storage technologies and operations.
- Proven experience in NetApp engineering.
- Proven experience in Dell/EMC SAN engineering.
- Proven experience in Veritas Netbackup engineering.
- Proven experience using Ansible for automation.
- Experience working in an Azure (preferred), Oracle Cloud Infrastructure (OCI), and/or AWS cloud environment.
- Ability to lift up to 25 lbs. to rack servers with assistance and use of server lifts as needed.
- Ability to work a 24/7 on-call rotation.
- Able to effectively communicate highly technical information in non-technical terminology.
- Understanding of change management principles associated with sustaining high availability of systems and preventing change related incidents due to human performance factors.
Preferred Skills & Experience
- Experience with Windows Server 2016-2022, HPE ProLiant Hardware, Oracle Enterprise Linux, Solaris, Exadata hardware.
- Zerto experience.
- ServiceNow experience.
- Certifications such as Azure Administrator, Oracle Cloud Administrator, VMware, EMC, and Red Hat Enterprise Linux Server.
- Demonstrated ability with knowledge in current versions of VMware hypervisor technology.
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