What are the responsibilities and job description for the Operations Manager position at NTI Connect LLC?
National Technologies (A Network Connex Company) is a premier turn-key provider of fiber optic and data center installation services. Whether it be learning the latest techniques in the field or working with vendors to maximize material performance, NTI is consistently on the leading edge of innovation in the Telecommunications field.
If being a part of a tight-knit organization that gets to operate in some of the most innovative environments around the world sounds like a dream job, then you should experience the culture at NTI! While providing the typical perks a large company offers, NTI remains true to its roots and at the core of our Company is a family-oriented business that treats our team as integral members of the organization and not just a number. The open door, collaborative nature of NTI allows for professional growth and cultivates the ideas to keep our Company moving into the future of the industry!
Job Summary: The Operations Manager role is mainly to implement the right processes and practices across the organization. The specific duties of an Operations Manager include formulating strategy, improving performance, procuring material and resources and securing compliance. You should be ready to mentor your team members, find ways to increase the quality of customer service and implement best practices across all levels. You’ll be trusted to help the company remain compliant, efficient, and profitable during the course of business.
Job Duties and Responsibilities:
- Ensure all operations are carried out in an appropriate, cost-effective way.
- Improve operational management systems, processes, and best practices.
- Purchase materials, plan inventory, and oversee warehouse efficiency.
- Help the organization’s processes remain legally complaint.
- Formulate strategic and operational objectives.
- Examine financial data and use it to improve profitability.
- Manage budgets and forecasts.
- Perform quality controls and monitor production and KPI’s.
- Recruit, train, and supervise staff.
- Find ways to increase the quality of customer service.
Job Knowledge, Skills, and Abilities:
- Specific knowledge or skills related to the position.
- Certifications (list only if required or preferred for the position).
- Licenses (list only if required or preferred for the position).
- Additional skills related to personality (interpersonal skills, technology skills, or other).
Education and Experience:
- 3 years of experience as an Operations Assistant, Manager, or similar role.
- Bachelor’s or master’s degree required.
- Experience within the telecommunications industry preferred.
- Knowledge of organizational effectiveness and operations management.
- Experience budgeting and forecasting.
- Familiarity with business and financial principals.
- Excellent communication and leadership ability.
- Outstanding organizational skills.
Physical Requirements:
- Physical abilities (lift requirements, standing, sitting).
- Specific equipment safety usage.
Network Connex provides a comprehensive benefits package including 401(k), health, dental, vision, life, and disability insurance. Network Connex is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, or national origin. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening
EOE-Minority/Female/Disability/Veteran Network Connex believes all persons are entitled to equal employment opportunities and does not discriminate against its employees or applicants for employment because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status.
The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned..
