Optical Network Transport Technician 1

Full Time

Atlanta, GA

Network Connex has been serving the telecom industry for more than 20 years, Network Connex accelerates the performance of fiber and wireless network service providers, data center operators, hyperscale cloud companies, cable MSOs, utilities, government entities, and Fortune 500 enterprises. We offer a full range of turnkey capabilities through seasoned professionals in all ranks to provide our customers with a competitive edge in today’s rapidly evolving markets. Our services include state-of-the-art design and engineering; wireless and fiber construction; fiber placement, testing, and acceptance; construction management; and integration.  

 In addition to competitive base pay, Network Connex offers a robust set of benefits from health, dental, vision, short & long-term disability and more. What sets us apart is you are eligible to participate in our benefits programs the first of the month following your start date. One of the shortest benefits eligibility waiting periods in the industry! Our Vanguard 401(k) plan comes with a 5% company match, which you are immediately vested in, and you can start participating at the same time as all the other benefits! We have 10 (ten) paid company holidays, a generous PTO (Paid Time-Off) accrual schedule, and robust health & wellness programs that can help you earn discounts on your health premiums and more! We go beyond base compensation and give you total rewards!  

General Summary: The Optical Network Transport Technician is a technician roll responsible for the installation, provisioning, and monitoring of equipment and circuits associated with Packet-Optical Platform product lines. 

Technical responsibilities include 

working with a team to install, test, turn-up, and provision various pieces of Ciena electronic equipment and cabling systems in support of customers in the MSO, cable, telephone, data center and communications industry.

This role is 100% travel, two-week rotations typical but based on customer requirements.

All travel expenses paid, prearranged and booked by the company. 

Essential Job Functions: 

• Complete packet optical platform equipment installation activities with team (rack and stack). 
• Complete structured cabling activities with team (single-mode and multi-mode fiber, AC power cords, and twisted pair cabling). Complete secondary DC power cabling with team: fuse panel (FAP) to equipment within rack. 
• Reading and implementing designs/EDP’s (Engineering Design Packages), blue prints, rack elevations (facials), and wire lists. 
• When necessary, creating wire lists and bill of materials (BOM) for minor installation materials. 
• Communicating with customer, on-site ops, and project management team to coordinate and plan installation activities – daily progress updates. 
• Troubleshooting connectivity issues involving rack equipment, optical fiber circuits, power, and twisted pair connections. 
• Cleaning, scoping, testing, and certifying fiber circuits – includes use of OTDR and Fiber Characterization test equipment (EXFO and Viavi) Labeling all fibers and cables (P-touch, Brady LabelMark software, LAT labels, Dymo, etc). 
• Documentation of complete install and test results.

Desired Knowledge, Skills, or Abilities: 

• Detailed knowledge of fiber transport systems, and all associated equipment. 
• Ciena 6500, Waveserver, and other Ciena equipment installation knowledge is a plus but not required. 
• Detailed knowledge of fiber optic cabling, unshielded twisted pair cable assemblies and proper installation of each – structured cabling. 
• Detailed knowledge of secondary DC Power - connecting rack electronics to fuse panels (FAPS), crimping and terminating lugs/terminals, installing fuses (GMT type), turn-up circuits. 
• Computer skills – Email, Excel, Word, Outlook, Visio, LabelMark. Ciena FAST software experience is a plus but not required. 
• Communication skills – ability of clearly communicating with Project Managers, Construction Managers, customers, and peers. 
• General hand-tool usage, crimping on connectors (RJ45), combing cables, cleaning fiber optic connectors, heat shrinking DC cable-lugs/reducers, etc. 
• Knowledge of set-up, utilization, and exporting results of OTDR and/or Fiber Characterization testing (EXFO and Viavi testing experience a plus). 

Education and Experience: 

• 2 years installing & provisioning optical transport equipment/systems. 
• 2 years field technical installation and cabling experience. 
• 2 years working with documentation on technical jobs (JCR, SOW, MOP creation, BOM creation, etc.) 
• Prefer candidates with prior experience working on Ciena 6500 packet-optical product platforms (6500 RLS, 6500 D/S, 6500T, Waveserver) or equivalent (Nokia/Cisco/etc). 
• Level 3 Ciena certified applicants are preferred, however, Network Connex and Ciena will provide online and in-person certification opportunities for the right person. 

Physical Requirements: 

• Must be able to lift 100lbs 
• Must be able to pass drug screening

 Network Connex provides a comprehensive benefits package including 401(k), health, dental, vision, life, and disability insurance. Network Connex is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, or national origin. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.