System Services Technical Consultant

Company Overview:
Req ID: 320485
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a System Services Technical Consultant to join our team in Dallas, Texas (US-TX), United States (US).

Job Description:
Professional Services Technical Consultant
Description -
Position Overview:
We seek a Compute Services Consultant to join our Professional Services team as a Technical SME. This role involves defining, designing, and deploying advanced IT solutions for clients, focusing on modern and legacy infrastructures. The candidate will guide clients through assessments, solution design, and implementation, focusing on integrating Microsoft 365 and modern management technologies.
Key Responsibilities:
Define:
Conduct client assessments to identify needs and opportunities.
Advise on IT strategies aligned with business goals.
Create Statements of Work (SOWs), estimates, and technical roadmaps.
Design:
Architect solutions using Microsoft Intune, Windows Autopilot, and VMware Workspace ONE.
Design modern workplace solutions incorporating Microsoft 365 features.
Develop cloud infrastructure designs using Azure, AWS, or Google Cloud.
Create automation scripts using PowerShell and Python.
Design Proof of Concept (PoC) projects.
Deploy:
Implement designed solutions and lead transitions to modern IT infrastructures.
Oversee cloud infrastructure and virtual desktop deployments.
Implement Microsoft 365 security and compliance features.
Automate deployment processes.
Provide post-deployment support and training.
Conduct infrastructure and security assessments.
Customer Engagement & Advisory:
Serve as a Technical SME for Compute Services.
Lead client engagements and provide technical recommendations.
Scope and lead PoC projects.
Develop and present technical designs and documentation.
Conduct workshops and assessments to solve technical challenges.
Project & Process Leadership:
Develop technical roadmaps and translate business needs into IT solutions.
Support Pre-Sales, Sales, and Service Product Managers.
Create project plans and execution strategies.
Develop repeatable processes through automation.
Provide ongoing guidance and troubleshooting.
Technical Expertise:
Expertise in Modern Management technologies like VMware Workspace ONE, Microsoft 365, Intune, Windows Autopilot, Configuration Manager (SCCM), Microsoft Purview, and Entra ID.
Proficiency in Microsoft 365 features and security protocols.
Experience in cloud infrastructure management using Azure and AWS.
Strong scripting skills with PowerShell, Python, Terraform, Ansible, or Terraform.
Experience with Windows 10/11 lifecycle management, focusing on Group Policy migration to Intune and SCCM to modern management transitions.
Ability to deliver comprehensive as-built documentation, design documents, work breakdown structures (WBS), and high-level architecture diagrams.
Knowledge and Skills:
Architecture Specification: Develop deliverables mapping customer requirements to technologies, including workshops, questions, presentations, design documents, drawings, templates, RACIs, and other documentation.
Advanced SME Recognition: Recognized as an expert in end-user computing, modern workplaces, services, applied and emerging technologies, and processes, with vendor interoperability knowledge of complex IT infrastructures.
Modern Management Expertise: Expert on modern workplace technologies like Microsoft Intune, Windows Autopilot, Microsoft 365, Office 365, OneDrive for Business, Windows Hello, Entra ID, Conditional Access, Microsoft Defender, BitLocker, Always on VPNs, hybrid vs cloud-native management, and Entra Connect Sync and Cloud Sync.
Cloud and Legacy Integration: Expert on transitioning from traditional to cloud-managed environments supporting modern workplaces.
Scripting Proficiency: Experienced in creating, editing, and debugging PowerShell/Python scripts.
Cloud Platforms: Worked with Azure and AWS.
Security Technologies: Experienced with Single Sign-On, SCEP, PKCS, Microsoft PKI certificates, and OpenSSL.
Mobile Device Management: Managed devices for Android, iOS/iPadOS, Apple Business Manager, Google Zero-touch, Samsung Knox.
Additional Platforms: Experience with Chrome OS, macOS Management, Workspace One, or other MDMs is a plus.
Collaboration and Communication: Proven collaboration with technical, management, and executive levels.
Technical Mastery: Extensive experience in technical expertise and practical application of technology.
Troubleshooting: Performed troubleshooting across several significant multi-vendor products.
Risk Management: Relates risks and challenges to other client efforts.
Project Planning: Develops detailed project plans, levels of effort, and work breakdown structures.
Best Practices: Utilizes industry's best practices, techniques, and standards during project execution.
Project Completion: Proven ability to complete projects within scope, budget, and timeline.
Project Management Tools: Familiarity with project management software tools, methodologies, and best practices is a plus.
Qualifications:
10 years of experience in IT consulting or technical roles.
Extensive hands-on experience with modern management solutions
Proven experience in cloud infrastructure design and management
Strong proficiency in scripting languages.
Experience managing VDI environments.
Relevant certifications are highly desirable.
Education and Experience:
Bachelor's degree in Computer Science, IT, or related field (Master's preferred).
10 years of relevant professional experience.
Fluent in English.

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About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this role is (HOURLY RATE 80 TO 85 ). Actual compensation will depend on several factors, including the candidate's relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.