What are the responsibilities and job description for the AI DevOps Support Engineer - REMOTE position at NTT DATA, Inc.?
Req ID : 316845
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a AI DevOps Support Engineer - REMOTE to join our team in Atlanta, Georgia (US-GA), United States (US).
As an AI Platform Specialist, these roles will provide application and GPU support. The team will deliver Tier 1 and Tier 2 support to developers and engineers while collaborating closely with Tier 3 and 4 platform teams and vendors for issue resolution. The roles require user knowledge of Kubernetes, virtualization, and cloud-native technologies as well as operator knowledge of GPUs and other AI supporting services. Each specialist should have a focus on customer service along with goals of reliability, scalability, and performance.
Day to Day Responsibilities :
- Platform Support & Incident Response
Provide Tier 1 & Tier 2 support for AI-driven applications and workloads.
Full adoption, creation, and integrations into automated services using Helm, Ansible, Terraform, etc.
Optimize and support GPU-enabled workloads including CUDA and other AI acceleration frameworks.
Maintain detailed operational documentation, runbooks, and troubleshooting guides.
Work cross-functionally with developers, IT teams, and vendors to ensure seamless deployment and support of AI services.
Minimum Requirements :
Preferred Qualifications
About the Team & Reporting Structure
These positions will report to the Senior AI Architect and work as peers within a specialized AI support team. Collaboration with internal VM and container support teams as well as NVIDIA, Codeium, and other vendor specialists will be essential for supporting customers, troubleshooting, and optimizing AI workloads.
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $109,275 - $227,656. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.
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About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make https : / / us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https : / / us.nttdata.com / en / contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .
Salary : $109,275 - $227,656
