What are the responsibilities and job description for the TEMP BPO Senior Representative position at NTT DATA, Inc.?
ENROLLMENT & BILLING - GRADE 3
HC & INSURANCE OPERATIONS SENIOR REP.
Position Overview :
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
NTT DATA Services currently seeks a "HC & INSURANCE OPERATIONS SENIOR REP." to join our team in " US Location - Permanent Remote ."
Position General Duties :
Eligibility & Accounting representatives to assist Centene with Enrollment & Billing (EMB) Back Office activities for Medicaid LOB.
Role Responsibilities :
- Oversee data integrity of member enrollment records and remittance files transmitted from the state.
- Provide timely, efficient support for the eligibility load process while coordinating with different department to resolve issues that arise during the process.
- Provide research to correct errors in membership and primary care physician data output.
- Generate internal reports and analysis as needed.
- Enters daily eligibility data : New enrollees, changes, and cancellations.
- Research information on members / subscribers to resolve problems and disputes.
- Maintains quality and production standards as outlined by client partners, state regulations and department policies & procedures.
- Completion of volumes in queue within specified turnaround time.
Required Skills :
