What are the responsibilities and job description for the Windows Administration - Irving, TX position at NTT DATA Services?

Req ID : 309436

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Windows Administration - Irving, TX to join our team in Irving, Texas (US-TX), United States (US).

Key Responsibilities :

Provide guidance and direction in area of infrastructure technology specialization to support platforms and sectors
Apply the discipline of engineering to deliver critical platform application support and optimize platform / sector functionality
Fully understand, support, and define platform and areas supported to minimize risks and impact to customers,
Review issues and escalations, as well as resolve production problems, ensuring that status and technical matters are reported to management in a timely manner
Utilize skillset to provide support, troubleshooting and performance-tuning within technical domain
Support the creation and implementation of system improvements that will improve performance of application and reliability while maintaining controls

Core Role Competencies :

Technical Knowledge : Applies in-depth / comprehensive knowledge of specialty area (s) / subject domain to assume responsibility for large, complex system(s) / initiatives.

Team Collaboration : Experienced in collaborating with a diverse team to accomplish a difficult task and / or handle a high-stakes business issue / s. Establishes organization support for team (positive relationships with leaders, sponsors, and partners)

Risk Management : Examines and defines factors that could adversely affect task completion, delivery, or achievement of customer satisfaction. Evaluates controls to help mitigate negative outcomes through prevention, detection, and correction. Identifies the risks of negative outcomes, including inadvertent error or fraud. Ensures ongoing compliance with regulatory requirements.

Processes / Procedures : Ensures processes and procedures are in place for self and others to use. Seeks ways to improve existing processes, adjusting, or recommending reengineering improvements.

Managing Innovation : Identifies assumptions and sees alternative ways to view or define problems. Is not constrained by thoughts or approaches of others. Views situations from multiple perspectives; brainstorms multiple approaches and solutions and can take a creative idea and put it into practice.

Effective Communication : Leads communications on major change / initiative. Evidence of careful planning of the strategic messages, writing of presentation / report, consideration of challenging messages that need to be conveyed, and execution of that plan to achieve desired outcome. Keeps audience engaged and frames message in line with audience experience, background, and expectation.

Required Qualifications :

5 years of experience and have skills and proficiency with Windows server and to include one or more of the following :

Application knowledge on MS Office Tools, including SharePoint, Teams, Excel, etc.

At least the last 3 releases of Windows Server

TCP / IP, Routing Principles, Firewall Rules, DNS, troubleshooting packet loss / latency issues

Active Directory, SRV Records, and Windows Authentication Process

MS Vital Signs, System Performance Counters, and analyzing resource exhaustion

PowerShell and the ability to create scripts or execute commands remotely against one or more servers

Windows Clusters and high availability solutions

Remote Storage (SAN, NAS, MPIO, SCALEIO, Veritas Volume Manager)

HP Hardware, Driver / Firmware Updates, Diagnostics

VMWare or other virtualization platforms

ServiceNow or similar service management system

JIRA or similar project management platform

Highly Preferred skills and experience :

Candidate should have multiple years of experience in your area of infrastructure technology specialization to support Applications hosted on Windows

Strong communication skills with the ability to articulate clearly in high stress situations

The capability to work independently and are self-directed to work with application teams

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https : / / us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https : / / us.nttdata.com / en / contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

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