What are the responsibilities and job description for the Field Tech Associate position at NTT DATA?
Company Overview:
Req ID: 275880
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Desktop Support Associate to join our team in Weslaco, TX
Job Description:
Position Overview:
About NTT DATA Services:
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional
Req ID: 275880
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Desktop Support Associate to join our team in Weslaco, TX
Job Description:
Position Overview:
- Hardware installation and support; PCs, tablets, mobility devices, printers, specialized devices
- Software support
- Manufacturing and Distribution site support- Handheld scanners, conveyor systems, Barcode printer, Production floor machine connectivity, Open Blue.
- Virtual Tech Hut/ Live Agent Services
- End-point vulnerability remediation/ Assist compliance teams with audit tasks
- PC Lifecycle Management incl, Asset mgmt. tasks
- L ocal infrastructure service support (Server, network and VOIP)
- On-site Smart Hands (support and liaison with 3 rd party & internal JCI Support teams)
- Local Mobile Administration
- IT procurement
- Access management (network share)
- Local IT security compliance (comms room set-up, maintenance & access)
- Satellite office support (including travel)
- Vendor management
- Data Center support- Tape changes/offsite mgmt, Vendor Escort, Rack and stack
- Local File/Print Server management
- Network Troubleshooting
- Handheld/Label Printer management
- Client-side Application support
- Real Estate Activity
- File Server cloud Migration
- MS Team Voice Migration
- Network CPE Refresh
- SD-WAN Implementation
- M&A
- Misc Local site projects
- Typically requires 1 years relevant experience in technical support
- High School Diploma or equivalent.
- Undergraduate degree or some college coursework preferred.
- Strong knowledge of Windows operating system environment.
- Solid client service skills.
- A desktop or equivalent skill set is required; additional certifications for various hardware platforms may be required.
- Ability to physically perform general office requirements.
- Must be able to perform essential responsibilities with or without reasonable accommodations.
About NTT DATA Services:
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional
