What are the responsibilities and job description for the Program Manager Technical Lead position at NTT DATA?
We are seeking a Technical Program Manager to join our team in CA. This TPM will work to ensure that the implementation outcomes support requirements and meet targets for quality and UAT, training and user adoption, and for reporting and compliance.
Key Responsibilities
- Engage with vendor-provided solutions and their implementation teams to bridge open questions, resolve key decisions, ensure quality delivery, meet dates, manage change requests and associated project cost management.
- Develop end-to-end program implementation plan and manage key deliverables through the project duration.
- Focus on integration and interface management to ensure new solutions successfully integrate with existing ITS systems.
- Understand business models and technical architecture strategy and work to align implementations with the future state Medicare/DSNP plan.
- Collaborate with implementation partners, ITS development and QA teams, business leaders and end-user to meet the operational, compliance, and quality goals of the end-to-end implementation plan.
- Adhere to best practices for the security and compliance of Medicare/DSNP data across all IT systems.
Requirements
- 5 years of experience in IT system implementation and project management, with a focus on healthcare and Medicaid and Medicare systems.
- Bachelor's degree
- Experience with both cloud-based solutions and large-scale systems.
- Experience working on both agile and waterfall project management methodologies across multiple projects to support a single program.
- Clear understanding of change management to ensure user adoption and quality solution deployment.
- Vendor management experience preferred.
- Direct experience with IT project audits, independent verification and validation (IV&V), and project governance preferred.
- Project management certification preferred (PMO, Agile, or other).
- Experience with Project Management Information Systems and IT tracking (e.g., Wrike, Azure DevOps, PlanView).
- Experience with business and technical solutions in Medicaid and/or Medicare systems, claims, enrollment, provider payments, healthcare analytics, EHR systems, and data management.
