What are the responsibilities and job description for the ServiceNow Sr Developer-US Citizen (Rockville (REMOTE), MD, US) position at NTT DATA?

Req ID : 314379

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a ServiceNow Sr Developer-US Citizen to join our team in Rockville (REMOTE), Maryland (US-MD), United States (US).

ServiceNow Senior developer :

NTT Data is seeking a highly motivated, flexible, organized, and detail-oriented Senior Service Now Developer to join our dynamic team in Rockville, MD. If you want to learn, grow, and help then this is the job for you. What you do matters and has a significant impact on the medical, health, and scientific communities we serve. Your work here really matters and has a real impact.

Responsibilities :

Service Catalog Development :

Configure Service Catalogs, record producers and build workflows.
Implement Service Catalogs from scratch with the extensive use of latest flow designer and integration hub that requires to fetch inputs such as User / group information from various external applications.
Configure Order guides, design Workflows to submit multiple items with single request
Develop UI Appearance for Service Catalog Requests

ITSM, SPM Development :

Design, develop, customize, and administer ITSM suite of applications.

Experience in working on the ITIL process modules like Service Desk, Incident, Problem, Change Management, Release Management, Service Request, Knowledge Management and Reporting. Configure and customize project portfolio management module and integrated with user interface Done.

Custom applications Development :

Develop custom applications and underlying tables to meet client specific requirements using ServiceNow studio.

Build workflows for approvals and notifications for the process flow.

Build reports and dashboards as per the requirements.

Create many to many relationships with cross scope privileges to copy the data from one application to the other defining the relationship between both.

Apply Knowledge of ServiceNow platform, services, and associated configurations, including administration experience.

ServiceNow Portal Development :

Configure Service Portal, make modifications and enhancements as required

Develop the portal pages, widgets and other components based on requirements

Configure reports, metric definitions to view the status of Tasks, track them, and intervene where required, to improve overall efficiency and Effectiveness.

Develop the portal pages, widgets and other components based on requirements

Configure reports, metric definitions to view the status of Tasks, track them, and intervene where required, to improve overall efficiency and effectiveness.

Designed service portal, to provide end users ease of access while creating requests.

Basic Qualifications :

Undergraduate degree or equivalent combination of education and work experience

Minimum 8 years of development experience on ServiceNow platform.

Minimum 6 years of experience using JavaScript, XML, and HTML

Ability to obtain and maintain Public Trust clearance

Must be a US citizen.

Preferred Qualifications :

Demonstrated ability with ServiceNow incident, change, problem, request, CMDB and knowledge management applications

Experience in IT service management

Ability to analyze, troubleshoot and resolve complex software application related problems

Exceptional customer service skills.

Applies standard methodology, techniques, procedures and criteria

Ability to analyze raw results, determine / resolve bottlenecks, and create meaningful documentation of testing scenarios and results

Up-to-date knowledge of marketplace and technology changes pertinent to ServiceNow, monitoring tools, and ITIL processes

Experience troubleshooting integration management, security, and application issues

Experience with JavaScript, XML, HTML, CSS, and web service integrations using REST, SOAP, etc

ServiceNow certified professional preferred

ITIL c3 certification preferred

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $90,146 - $208,672. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and / or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

FEDSEC

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https : / / us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https : / / us.nttdata.com / en / contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Salary : $90,146 - $208,672

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What are the responsibilities and job description for the ServiceNow Sr Developer-US Citizen (Rockville (REMOTE), MD, US) position at NTT DATA?

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