What are the responsibilities and job description for the Technical Program Delivery Specialist position at NTT DATA?
We are looking for a Technical Program Manager to oversee the implementation of new technology solutions for our Medicare/DSNP line of business. This role will require strong project management skills, as well as experience working with vendors and stakeholders to ensure successful outcomes.
About NTT DATA
NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. We help clients innovate, optimize, and transform for long-term success. Our services include business and technology consulting, data and artificial intelligence, industry solutions, application development and management, infrastructure, and connectivity.
Job Description
- Provide project and program oversight for the implementation, deployment, and adoption of new technology that supports new Medicare/DSNP line of business.
- Engage with vendor-provided solutions and their implementation teams to bridge open questions, resolve key decisions, ensure quality delivery, meet dates, manage change requests and associated project cost management.
- Develop end-to-end program implementation plan and manage key deliverables through the project duration.
- Focus on integration and interface management to ensure new solutions successfully integrate with existing ITS systems.
- Collaborate with implementation partners, ITS development and QA teams, business leaders and end-user to meet the operational, compliance, and quality goals of the end-to-end implementation plan.
- Adhere to best practices for the security and compliance of Medicare/DSNP data across all IT systems.
Requirements
- 5 years of experience in IT system implementation and project management, with a focus on healthcare and Medicaid and Medicare systems.
- Bachelor's degree
- Experience with both cloud-based solutions and large-scale systems.
- Experience working on both agile and waterfall project management methodologies across multiple projects to support a single program.
- Clear understanding of change management to ensure user adoption and quality solution deployment.
- Vendor management experience preferred.
- Direct experience with IT project audits, independent verification and validation (IV&V), and project governance preferred.
- Project management certification preferred (PMO, Agile, or other).
- Experience with Project Management Information Systems and IT tracking (e.g., Wrike, Azure DevOps, PlanView).
- Experience with business and technical solutions in Medicaid and/or Medicare systems, claims, enrollment, provider payments, healthcare analytics, EHR systems, and data management.
