What are the responsibilities and job description for the Front Desk Receptionist/Client Coordinator position at Nu Image Aesthetics & Wellness Institute?
Job Title: Part-Time/Full-Time Front Desk/Client Coordinator
Company: Nu Image Aesthetics and Wellness Institute
Location: Downtown Crystal Lake
About Us: Nu Image Aesthetics and Wellness Institute is dedicated to providing exceptional aesthetic and wellness services in a warm, client-focused environment. We believe in offering high-quality care while fostering a collaborative and positive team culture. If you're looking for a dynamic, client-facing role where you can make an impact and grow in a thriving, innovative setting, we encourage you to apply.
Position Overview: We are seeking a dedicated, organized, and dynamic individual for a Part-Time or Full-Time Front Desk/Client Coordinator position. This individual will serve as the first point of contact for clients, provide exceptional customer service, manage appointment scheduling, troubleshoot concerns, and assist in facilitating communication between clients and providers.
Key Responsibilities:
- Greet and assist clients in a friendly and professional manner
- Book, confirm, and modify appointments as necessary
- Address client inquiries, provide information about services, and troubleshoot issues
- Maintain a clean, organized, and welcoming front desk area
- Collaborate with providers to ensure seamless client experiences
- Support sales efforts: Recommend services when appropriate and talk about specials/memberships
- Perform administrative tasks as required (e.g., managing client records)
The Ideal Candidate Will Have:
- Excellent verbal and written communication skills
- Strong problem-solving abilities and the ability to multitask effectively
- Positive attitude and a strong work ethic
- Organizational skills
- Previous sales or customer service experience preferred
- A passion for health, wellness, and aesthetics (preferred but not required)
- Knowledge of aesthetic services is a plus
Additional Information:
- Schedule: Part-time or Full-Time, with flexible hours
- Work Environment: A collaborative and friendly team, supportive leadership, and opportunities for professional development.
Please Note: There are currently no openings for estheticians within our team. This position is focused on front desk coordination only.
How to Apply: If you are excited to join our team and help us provide outstanding services to our clients, please submit your resume to (nuinfo@nuimageinstitute.com) or apply directly. We look forward to meeting you!
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- No weekends
Experience:
- Customer service: 1 year (Preferred)
Language:
- more than one language (Preferred)
Willingness to travel:
- 100% (Required)
Work Location: In person
Salary : $16