What are the responsibilities and job description for the Patient Care Coordinator position at Nu Image Dental Implant Center?
Nu Image Surgical Center is a rapidly growing oral surgery and periodontal office in the Raleigh - Triangle area. We are searching for a qualified, professional, and dependable Patient Concierege Coordinators.
Job Description:
As a Patient Concierge Coordinator, you are a pivotal voice of Nu Image Surgical. You will be helping our patients/referring dental offices and their teams by:
- Answering incoming calls
- Scheduling/coordinating Referral Appointments
- Establishing and standardizing systems and procedures for the distribution and use of health information throughout Nu Image and to referring offices
- Planning, organizing, and implementing effective strategies to increase patient scheduling
- Identifying opportunities to turn problems into solutions
- Making it a smooth and easy process to schedule an appointment with Nu Image Surgical
Requirements:
- Must be detailed oriented and focused on maintaining accurate patient information
- Analytical and Problem-Solving abilities
- Interpersonal and Communication Skills
- Efficient at Time Management
· Successful candidate should be very professional, punctual, reliable and accountable for quality of their work; be warm, kind and friendly yet efficient and comfortable working as part of a team in a fast-paced environment
Requirements:
· 6 months experience in the dental or medical field preferred
· Oral Surgery or periodontal experience preferred
· Strong communication skills
· Positive and energetic personality
· Reliable and dependable attendance record
If you are a hard worker, detail oriented, and a team player whose mission is to provide the highest quality patient care and customer service, then you are the perfect candidate for us. Our organizational culture places great value on friendliness, warmth, listening skills, a strong work ethic, and respect for all people.
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
Experience:
- Call center: 1 year (Required)
Work Location: In person
Salary : $19 - $-1