What are the responsibilities and job description for the Patient Care Coordinator position at Nu Image?
At Nu Image Surgical Center, we pride ourselves on delivering exceptional oral surgery and periodontal care in a warm and welcoming environment. Our team is dedicated to providing the highest level of patient care, and we are currently seeking a dynamic and organized Patient Care Coordinator to join us.
Position Overview:
We are looking for a highly motivated Patient Care Coordinator to be the first point of contact for our patients. The ideal candidate will be responsible for ensuring a smooth and positive experience from check-in to check-out. This role requires excellent communication skills, the ability to multi-task efficiently, and a strong team-player mentality.
Travel: Cary and Holly Springs locations
Key Responsibilities:
- Patient Check-In and Check-Out: Greet patients, manage the check-in/check-out process, and ensure all patient information is accurate.
- Payment Collection: Collect co-payments and manage billing inquiries.
- Appointment Scheduling: Schedule patient appointments and manage the calendar efficiently.
- Communication: Answer phone calls and emails promptly, providing accurate information and assistance.
- Referrals Management: Communicate with referring offices and follow up with patients as necessary.
- Schedule Preparation: Prepare daily schedules for the dental team and ensure all appointments are properly coordinated.
- Team Collaboration: Work closely with the clinical team to ensure seamless patient care and office operations.
Qualifications:
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to multi-task and manage time effectively in a fast-paced environment.
- Proficient in using dental practice management software (experience with [specific software] is a plus).
- Previous experience in a dental or medical office is preferred.
- A positive attitude and a team-oriented approach to work.
Benefits:
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Salary : $15 - $20
