What are the responsibilities and job description for the Strategic Business Growth Manager position at Nu-Tek Roofing?
Job Description
The Business Development Director will play a pivotal role in expanding our client base, enhancing relationships, and contributing to overall revenue success. This individual will be responsible for identifying new business opportunities, cultivating strong client partnerships, and overseeing project execution to ensure exceptional service.
Responsibilities
- Client Acquisition & Relationship Management:
- Develop and implement strategies to identify and secure new business opportunities.
- Act as the primary point of contact for key clients, ensuring satisfaction and long-term partnerships.
- Meet on-site and occasionally entertain prospective and existing clients, uncovering opportunities to expand business relationships.
- Utilize the CRM system to track communications, leads, and opportunities, advocating for best practices in client management.
- Identify and execute upselling and cross-selling opportunities to drive revenue growth.
- Project Oversight & Execution:
- Work closely with internal teams to align sales, production, and service goals with client expectations.
- Coordinate the planning and execution of projects, ensuring efficiency, quality, and timely delivery.
- Apply a solutions-oriented approach to overcome challenges and exceed client expectations.
- Team Collaboration & Leadership:
- Foster collaboration across departments to streamline operations and optimize service delivery.
- Contribute to team development by providing feedback and leadership to enhance performance and operational efficiency.
- Maintain a results-driven culture, promoting accountability and shared success.
