What are the responsibilities and job description for the Used Car Manager (Lowell) position at Nucar Southern New England?
Nucar Chevrolet of Lowell is seeking an Experienced Used Car Manager. If you're an experienced Used Car Manger with a proven track record of exceptional customer service this is an excellent opportunity you to further your career with one of the area's fastest growing Dealer Groups!
Responsibilities:
- Maintain inventory based on customer and markets
- Supervise the efforts of salespeople to enhance our image and increase customer satisfaction ratings of the dealership (CSI)
- Work directly with salespeople and customers to develop relationships, make the sales process easy and increase the closing percentages
- Be able to handle and resolve customer issues or concerns promptly and professionally
- Work with business manager in structuring deal to maximize revenue
- Communicate with sales managers / salespeople to ensure that dealership policies and procedures are understood and followed
- Realize monthly/quarterly/annual sales goals and objectives for the department
- Stay abreast of incoming inventory, features, accessories, etc., and how they benefit customers
- Attend and conduct sales meetings and training on a daily basis
- Review and analyze actions at the end of each day, week, month and year to determine how to better utilize time more effectively
- Know and understand the federal, state and local laws which govern retail auto sales
As a long standing leader in the auto industry dedicated to customer service offers a very competitive compensation package to include:
- Medical, Dental, Vision Coverage
- Life Insurance
- Fitness / Wellness Reimbursement
- Short & Long Term Disability Insurance
- Employee Referral Bonus
- Longevity Bonus
- Paid Vacations, Paid Holidays, 401K
