What are the responsibilities and job description for the Onboarding Specialist position at NucleusTeq?
Job Description:
Position Overview: As an Onboarding Specialist at NucleusTeq, you will play a critical role in
ensuring the successful integration of new businesses into the Fyndr platform. You will work
closely with these businesses to understand their needs and create tailored campaigns that
effectively promote their products and services. This role is ideal for individuals with 1-3 years of
experience in onboarding, marketing, or campaign design who are looking to take their career to
the next level.
Key Responsibilities:
1. New Business Onboarding: Guide new businesses through the onboarding process,
ensuring a smooth and efficient transition onto the Fyndr platform.
2. Campaign Design: Create and design effective marketing campaigns for new
businesses, tailored to their specific needs and goals.
3. Content Creation: Collaborate with the content team to produce high-quality, engaging
content for campaigns, including copy, graphics, and multimedia elements.
4. Platform Training: Provide training and support to new businesses on how to use the
Fyndr platform and leverage its features for their campaigns.
5. Performance Monitoring: Monitor the performance of campaigns, providing regular
reports and insights to clients and making data-driven recommendations for
improvement.
6. Feedback Collection: Gather feedback from new businesses to continuously improve the
onboarding process and campaign design services.
7. Collaboration: Work closely with the sales, marketing, and product teams to ensure
alignment and successful campaign execution.
8. Documentation: Maintain detailed records of onboarding processes, client interactions,
and campaign performance.
9. Problem Solving: Address any issues or challenges that arise during the onboarding
process, providing prompt and effective solutions.
Qualifications:
● Bachelor's degree in Marketing, Business Administration, or a related field (Preferred).
● 1-3 years of experience in onboarding, marketing, or campaign design.
● Strong understanding of marketing principles and campaign design.
● Excellent communication and interpersonal skills.
● Creative mindset with the ability to develop innovative marketing campaigns.
● Proficiency in using marketing and design tools (e.g., Canva, Adobe Creative Suite).
● Ability to work independently and as part of a team.
● Strong organizational and time management skills.
● Experience with e-commerce platforms is a plus.
