What are the responsibilities and job description for the Customer Service Supervisor I position at Nucor Harris Rebar?
Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times. We are a drug-free workplace and conduct drug testing.
Nucor Rebar Fabrication is seeking applicants for our Customer Service Supervisor - Collections position supporting the NRF TX branches. We are North America’s leading fabricator, installer and distributor of concrete reinforcing steel and related products. Teammates are the key to our success and every teammate can and does make a difference. We prioritize safety in everything we do. A career at Nucor Rebar Fabrication means stability, being heard and respected, and opportunity for personal and professional growth. Nucor, our parent company, is a Fortune 100 company recently named Fortune’s best workplace in Manufacturing and Production. Nucor is committed to being good stewards of the environment and is constantly striving to find new and innovative ways to decrease our carbon footprint. Each branch of Nucor Rebar Fabrication works together as a team to be the best in the business. We’re looking to add a hardworking teammate with integrity, problem-solving skills and who is not afraid of hard work.
Benefits :
Medical and dental are just the beginning. We value our teammates and offer a benefits package that also includes a bonus program, profit sharing, retirement savings, vacation and holiday pay, scholarship and tuition reimbursement, and unlimited growth potential. When you join Nucor Rebar Fabrication you are joining a fast-paced and stable work environment. For more information on our benefits go to Nucor.com / benefits.
Basic Job Functions :
Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.
Basic Function :
Primary lead for managing the timely collections of receivables for a sizeable portfolio of projects and customers in an assigned region of Nucor Rebar Fabrication.
Your Responsibilities :
- Develop and implement a proactive process for managing the timely collections of receivables for assigned branch locations, which may be located in more than one state, in strict accordance with contractual payment terms.
- Prepare reports for management on a weekly, bi-weekly, and / or monthly basis tracking all current and overdue balances.
- Schedule and facilitate regular meetings and virtual calls with branch teammates to discuss overdue accounts, to identify and resolve issues associated with delinquent accounts, and to develop as needed strategies for prompt resolution of overdue accounts.
- Coordinate with the legal department on the enforcement of contractual, statutory, and other remedies available in order to resolve collections-related matters.
- Proactively work with customers to develop and maintain positive, collaborative approaches to ensure receipt of timely payments.
- Prepare and execute progress payment lien waivers.
- Closely monitor applicable statutory lien and bond notice deadlines.
- Prepare monthly Texas statutory lien and bond notices for applicable invoices.
- Monitor all lien and bond claim filing deadlines to provide ample notice for filing claims.
- Build positive, collaborative commercial relationships with customers and branch personnel.
- Maintain strict confidentiality of customer accounts and corporate financial and other data.
- Perform other tasks and projects as assigned by supervisor.
Minimum Qualifications :
Preferred Qualifications :
Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times. We are a drug-free workplace and conduct drug testing.
Nucor Rebar Fabrication is seeking applicants for our Customer Service Supervisor - Collections position supporting the NRF TX branches. We are North America’s leading fabricator, installer and distributor of concrete reinforcing steel and related products. Teammates are the key to our success and every teammate can and does make a difference. We prioritize safety in everything we do. A career at Nucor Rebar Fabrication means stability, being heard and respected, and opportunity for personal and professional growth. Nucor, our parent company, is a Fortune 100 company recently named Fortune’s best workplace in Manufacturing and Production. Nucor is committed to being good stewards of the environment and is constantly striving to find new and innovative ways to decrease our carbon footprint. Each branch of Nucor Rebar Fabrication works together as a team to be the best in the business. We’re looking to add a hardworking teammate with integrity, problem-solving skills and who is not afraid of hard work.
Benefits :
Medical and dental are just the beginning. We value our teammates and offer a benefits package that also includes a bonus program, profit sharing, retirement savings, vacation and holiday pay, scholarship and tuition reimbursement, and unlimited growth potential. When you join Nucor Rebar Fabrication you are joining a fast-paced and stable work environment. For more information on our benefits go to Nucor.com / benefits.
