Emerging Agent in Charge

Role Summary:

We are looking for a motivated and aspiring leader to join our cannabis dispensary as an Emerging Agent in Charge. In this training role, you will play a crucial part in learning to manage daily operations, ensuring compliance with state regulations, and delivering outstanding customer service. As you guide a team of budtenders, you’ll foster a positive work environment that emphasizes teamwork and collaboration. The ideal candidate will have a solid understanding of cannabis products, strong leadership potential, and a dedication to maintaining industry standards. This position is a fantastic opportunity to develop your management and leadership skills while contributing to a dynamic team in the evolving cannabis industry.

The ideal candidate must be 21 years of age or older, capable of thriving in a fast-paced environment as we continue to grow and expand. You should possess excellent interpersonal skills, be trustworthy with a willingness to become an innovative effective leader, and consistently provide outstanding experience for both our customers and employees.

Emerging Responsibilities:

• Onboarding & Training: Collaborate with the General Manager and dispensary Agents in Charge to support the onboarding experience for new hires. Facilitate and document annual training, distributing plans and assigning schedules.
• Compliance Monitoring: Ensure all team members renew their agent badges on time and maintain adherence to marketing guidelines for signage.
• Promotions & Communication: Provide support for all promotions, ensuring effective communication of details and management of daily/weekly deals on displays.
• Inventory Management: Keep the vault organized, perform daily inventory checks, and address discrepancies. Oversee product destruction and ensure timely sales of items nearing expiration; ensure products are properly labeled and stored.
• Sales Coordination: Maintain an updated delivery calendar, ensuring products are ready for sale within 24 hours. Manage accessory stock and confirm availability for promotions.
• Review Strategy: Drive efforts to boost positive reviews on platforms like Google, Yelp, and Leafly.

Responsibilities:

• Greet and engage with customers in a friendly and professional manner, acting as a knowledgeable and approachable resource.
• Answer questions and provide information about cannabis products, making recommendations based on customer preferences, needs, and desired effects.
• Stay up-to-date with the latest cannabis strains, products, and consumption methods.
• Understand the differences between various strains (indica, sativa, hybrid) and their effects; educate customers on proper dosage and consumption methods.
• Address customer inquiries, concerns, and complaints promptly and professionally.
• Complete and submit required reports and documentation in accordance with State and company regulations.
• Lead, train, and motivate a team of budtenders to deliver outstanding customer service; foster a positive work environment that promotes teamwork and employee growth.
• Maintain cleanliness and organization of the dispensary.
• Additional duties as assigned by company leadership.

Qualifications:

• High school diploma or equivalent required.
• Ability to work in a fast-paced, heavily regulated environment.
• Strong customer service and communication skills.
• Retail experience preferred.
• Attention to detail and accuracy in record keeping.
• Flexibility to work required evenings, weekends, and holidays is required.
• Ability to handle responsibilities without direct supervision.
• Must be 21 years of age and ability to pass State required background qualifications.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $18 - $20