Floor Lead

COMPANY OVERVIEW:

With cultivation, manufacturing, retail and distribution facilities and an award-winning line of cannabis products sold state-wide, NUG is one of the largest and most successful California-licensed cannabis companies. NUG’s mission is to normalize the cannabis experience so that adult consumers (age 21 ) may use cannabis as they choose without shame or embarrassment. NUG believes in the scientifically verified healing properties of cannabis. NUG also supports the responsible adult use of cannabis for enjoyment. We value our employees and understand their well-being is critical to the company’s success

ESSENTIAL FUNCTIONS:

· Successfully create a hospitable place for customers to enjoy and learn about our products.

· Communicates effectively with staff and customers to drive sales while providing excellent customer service.

· Educates staff and customers on the various strains, uses, and methods of delivery and titration.

· Demonstrates a working knowledge and complies with all state/ municipal laws and regulations.

· Ensures overall safety & cleanliness of the store.

· Maintains a professional demeanor during periods of high volume or stressful situations while setting a positive example for the team.

· Maintains open communication with management and retail staff

· Willing to work long days and weekends with a flexible work schedule, based on business needs.

· Point of Sales Experience

· Must be computer friendly--Microsoft Word/Excel, Google Drive, Scheduling, Hiring platform.

· Strong communication skills.

· A sincere interest in the thriving cannabis industry.

DUTIES & RESPONSIBILITIES

· Expert level proficiency in all aspects of retail duties.

· Working knowledge of P&L and retail business operations.

· Assume all duties as the General Manager when they are absent or unavailable.

· Provide clear communication and set expectations to staff

· Maintaining and promoting positive work environment.

· Assist in training and management of employees.

· Handle customers and employee requests appropriately.

· Provide management and administrative support to the General Manager.

· Running product reports and looking at analytical trends

· Converting and creating products catalog

· Opening and closing the store and following all SOPs in the dispensary environment across departments.

· Balancing cash registers, and researching discrepancies if needed

· Adhere to all cannabis state-specific regulations and laws, execute and enforce compliance efforts.

· Participate in ongoing education and professional development opportunities.

· Additional duties as assigned by management.

REQUIREMENTS

· Strong organizational skills; ability to manage multiple projects, set priorities and meet deadlines.

· 2- 4 years’ experience in management in the retail/hospitality sector, and/or sales setting with a focus on customer experience is required.

· Superior customer relationship and sales knowledge.

· Proficiency using MS Office and/or related application programs.

· Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization.

· Detail oriented with an eye on process optimization.

· Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it.

· Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the work day. Must be capable of working in front of a computer for extended periods of time based on job duties listed above.

· Excellent communication skills and leadership both verbally and through written media

· Ability to articulate job goals in a manner they're completed effectively the first time.

· If necessary, ability to work 7 days per week and to be flexible with schedule.

· Background check required

Interested applicants please submit a cover letter.

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

• Employee discount
• Paid time off
• Parental leave

Shift:

• 8 hour shift

Work Location: In person

Salary : $18 - $19