What are the responsibilities and job description for the Banquet Captain Fulltime Varied Shifts position at Nugget Casino Resort?
FUNCTION:
Responsible for training and coaching Banquet service employees, managing the efficiency and effectiveness of the staff, and maintaining inventory and supplies as necessary to support Banquets/Catering.
RESPONSIBILITIES:
- Assist Catering Managers in the pre planning details of events, creating diagrams, requisitioning equipment, and communicating with the culinary team.
- Discuss all food service specifications with Banquet Chef and Banquet Management to include menu and special service items prior to the onset of event if appropriate.
- Attend Pre-function and or Banquet Event Meetings as required.
- Assemble and oversee set-up of all equipment for table settings.
- Assemble and organize Banquet Servers for scheduled functions.
- Arrive for event no later than fifteen minutes prior to the onset of the event. Conduct pre-function meeting with staff prior to the onset of event.
- Conduct pre-function meeting with staff prior to the onset of event.
- Introduce self to event host and review details of function as written on the BEO.
- Compile station chart and complete pre-function review using Captain’s Report Sheet.
- Advise Management of supplies needed and/or possible problems with upcoming functions at least one week prior to event.
- Assure cleanliness in all banquet areas.
- Properly handle equipment and food utilizing established food and beverage safe food handling procedures.
- At conclusion of each function, ensure all equipment is clean and placed in its proper location ready to be use for the next event.
- Close all functions with a completed Captain’s Report Sheet.
- Immediately advises management of service or employee concerns.
- Using the Nugget’s system of recognition, recognize team members who are going “above and beyond.”
- Knowledgeable of and consistently follow Nugget policies and procedures as well as appropriate local, state, and federal regulations.
- Perform work in a safe manner and always maintain a safe environment for fellow team members and guests alike.
- Immediately report unsafe conditions, team member or guest incidents to Security, Management, and the Safety Manager.
- Always maintain a positive and professional image for the Nugget when performing duties or representing the Nugget and encourages others to do the same.
- Regular predictable attendance is required.
- Other duties and responsibilities as assigned.
REPORTING RELATIONSHIP: Banquet Manager
MINIMUM REQUIREMENTS:
Must be at least 21 years of age.
EDUCATION LEVEL:
High School diploma or equivalent is required.
LANGUAGE:
Effectively communicate with others both verbally and in written form using the English language.
EXPERIENCE:
Minimum 5 years of high-volume Banquet or Catering experience, with at least 1 year in a Supervisory position.
LICENSE/CERTIFICATION:
Alcohol Awareness Certification is required.
PHSYICAL DEMANDS AND WORK ENVIRONMENT:
Ability to walk, stand, or sit for long periods of time
Ability to lift, and move product up to 50 lbs.
Fine finger manipulation.
Work environment may include smoke and variable temperature, lighting, and noise levels.
Work may be performed indoors and outdoors during special events.
