What are the responsibilities and job description for the Technical Project Manager, Microsoft Security Solutions position at NuHarbor Security?
The Company
Every day, NuHarbor Security improves the cybersecurity of our clients by making it stronger and easier to understand. Our comprehensive suite of security services, from strategic advising to 24-hour monitoring and management, provide an organizational view of security that is focused on results and recommendations that are valuable for both business and technical leaders. We're growing quickly because our clients, and the general market, are looking for these outcomes and for the data it gives them to explain, promote, and justify, their security investment and mission.
The Role
The Technical Project Manager is responsible for managing the successful implementation and operationalization of Microsoft solution projects. This role applies advanced project management skills, technical knowledge, and communication practices to ensure Microsoft service onboarding initiatives are delivered on time, within scope, and with a high level of client satisfaction. The Technical Project Manager works cross-functionally with internal stakeholders and directly with clients to manage project timelines, coordinate meetings, and support successful project outcomes.
What you'll do
- Serve as the primary point of contact for clients throughout the lifecycle of Microsoft service projects, maintaining strong client relationships and delivering high-quality communication and support.
- Plan and manage Microsoft solution onboarding, configuration, and operational implementation of service projects, including Microsoft Purview, Entra ID, and SharePoint
- Develop, maintain, and communicate detailed project plans, timelines, and documentation including contact lists, status updates, and post-project summaries.
- Develop a comprehensive operational handoff plan for client's post-implementation, including key ownership roles, workflows, and success metrics for long-term service maintenance
- Organize and lead internal and client-facing meetings, coordinate agendas, track action items, and manage follow-ups.
- Prioritize and manage multiple projects and competing deadlines with strong attention to detail and organizational skills.
- Proactively identify and address project risks or issues, propose mitigation plans, and escalate when necessary.
- Use critical thinking and problem-solving skills to remove project blockers, resolve issues, and drive project success.
- Maintain and support NuHarbor's project management processes, tools, and reporting practices.
- Deliver concise, professional, and client-facing presentations and status reports to a variety of stakeholders.
- Work collaboratively across teams and departments, driving engagement and a customer-focused approach.
Your foundation. The requirements for this role:
- Bachelor's degree and a minimum of 5 years of experience managing technical or IT-related projects.
- In lieu of a degree, proven success and a minimum of two (2) years' experience in IT project management or Microsoft solution delivery
- Strong verbal and written communication skills, including the ability to simplify the complex
- for different stakeholders and audiences.
- Proven track record of managing complex projects throughout the project lifecycle.
- Demonstrated strong organizational and problem-solving skills.
- Demonstrated ability to manage multiple priorities and keep complex projects on schedule.
- Demonstrated experience as a team player with a willingness to adapt to different client
- demands on a daily basis.
- Proficient in Microsoft Office Suite and project management tools
- Experience implementing Microsoft technologies in a project context.
- Must be a citizen of the United States.
Additional capabilities that will differentiate you for this role:
- PMP, Agile, or other project management certification
- Experience implementing and operationalizing Microsoft Purview, Entra ID, or SharePoint
- Background in cybersecurity or enterprise IT services
- Experience working within a consulting or managed services organization
- Team player mindset with adaptability to take on varied responsibilities as needed
The Rewards
What you can expect:
- The engagement and support of company leadership who recognize the challenge of marketing a complex cybersecurity service in a chaotic market.
- An organization that recognizes and rewards employee commitment and contribution to our customers' satisfaction and success
- Growth in your career and capabilities as you help to chart a path to improving customer interactivity and service adoption.
- A collaborative and driven working environment in a rapidly growing company and market
- A fun and social working environment where you are encouraged to be your true self.
You can also expect competitive salary and benefits, including paid time to give back in your community and generous PTO.
We are purpose driven. We, as an organization, above anything else protect the house first and then help our customers win. If this sounds like the kind of organization you'd like to be a part of, we'd like to hear from you.
AAP/EEO Statement
The Equal Employment Opportunity Policy of NuHarbor Security is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. NuHarbor Security hires and promotes individuals solely based on their qualifications for the job to be filled.
NuHarbor Security believes that employees should be provided with a working environment which enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. We expect and require the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere.