What are the responsibilities and job description for the Order Entry Coordinator II position at Numotion?
By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are improving the lives of people with disabilities by enabling them to actively participate in everyday life. Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions.
JOB PURPOSE :
At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
SUMMARY OF RESPONSIBILITY :
An Order Entry Coordinator II serves as a liaison between Assistive Technology Professionals and DME Manufacturers by reviewing quotes for accuracy of pricing, equipment parts, and discount structures for complex rehab equipment requests. This position requires someone with the ability to retain knowledge, think critically, and is highly organized.
Essential Functions :
Interface with vendor representatives and / or vendor configurators to achieve 100% accurate duplication of order specifications per ATP specifications.
Proofs work and performs initial quality control review of vendor quotes to submission for Revenue Validation; e.g., verifies all product items are properly counted and included, part numbers match, Mfg Retail and Dealer Discounts match, etc.
Coordinates with Assistive Technology Professional and Customer Care Coordinators to ensure timely follow-up to ensure clients’ needs are met.
Work independently to meet individual goals along with weekly department productivity goals
Qualifications and competencies :
High school education or equivalent including but not limited to reading, writing and math competencies
Two years durable medical equipment preferred.
Ability to work in a fast-paced environment and juggle multiple priorities.
Minimum of three years of experience in a high paced office environment is required.
Able to interpret general business documents and forms; problem solving and analytical skills
Ability to work overtime per day if client order flow demands
Superior Interpersonal and communication skills
Track record of being consistent with attendance and prompt arrival at work and
Meetings.
Qualities that make someone successful in the Numotion order entry job :
Performs assigned and related duties as required independently.
Ability to work in a fast-paced environment and juggle multiple priorities.
Ability to quickly adapt to changes in the work environment, processes, software, and procedures.
Willingness to seek solutions to issues or problems and be held accountable for their own actions.
Ability to effectively balance department work quantity goals while maintaining department quality standards.
Demonstrates willingness to support the team in achieving success.
Able to listen well and retain instructions; accept constructive feedback from supervisor.
REQUIRED CREDENTIALS & TRAINING / EDUCATION
Not applicable at this time or I am current on credentials and training / education requirements and can provide documentation if requested. Initial : ________
Mental and physical requirements :
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to handle a large volume or orders in multiple databases.
Must be able to communicate and interact through email and on the phone with various internal departments and outside vendors.
Must be able to work sitting for extended periods up to 8 hours per day
Must be able to use arms, hands, and fingers to perform tasks such as using a keyboard, mouse, scanner, fax machine, and other office equipment and tools.
Must have close vision and ability to adjust focus to perform tasks such as reading documents, forms, and viewing a computer monitor- up to 8 hours per day.
Must be able to occasionally lift or move up to 25 pounds.
Required Skills
Required Experience
