What are the responsibilities and job description for the Service Technician position at Numotion?
Why Numotion?
By joining Numotion, you will be a part of the nation’s leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are helping more people live more freely. Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based in open dialogue, active listening and ongoing definitive actions.
You are able to make a difference in the mobility and lives of our customers.
What you can expect:
- Visiting client’s homes to troubleshoot, diagnose and repair electronic and/or mechanical components for mobility equipment
- Communicating with customers regarding concerns and resolutions
- Training/educating customers and caregivers in the proper use, care and safety of equipment
- Following up with customers to ensure customer satisfaction
- Working with manufacturers’ tech support to troubleshoot and identify required parts for repairs
- Working with customer service team to coordinate daily routes and coordinate order processing
- Completing necessary documents in a timely and accurate manner
