What are the responsibilities and job description for the Wheelchair Service Technician position at Numotion?
Why Numotion?
By joining Numotion, you will be a part of the nation’s leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are helping more people live more freely. Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based in open dialogue, active listening and ongoing definitive actions.
You are able to make a difference in the mobility and lives of our customers.
What you can expect:
- Visiting client’s homes to troubleshoot, diagnose and repair electronic and/or mechanical components for mobility equipment
- Communicating with customers regarding concerns and resolutions
- Training/educating customers and caregivers in the proper use, care and safety of equipment
- Following up with customers to ensure customer satisfaction
- Working with manufacturers’ tech support to troubleshoot and identify required parts for repairs
- Working with customer service team to coordinate daily routes and coordinate order processing
- Completing necessary documents in a timely and accurate manner
Required Skills
What you need to succeed:
- Drive to provide best-in-class service to our partners and customers
- Ability to communicate effectively through electronic devices (ie. iPhone)
- Possess a valid State Driver’s License with an acceptable driving record
- Ability to learn in-house operational systems
- Experience using hand and power tools
- Mechanical and situational problem solving abilities
- Ability to utilize basic electronic devices
- Organizational skills
- High School diploma/GED or equivalent work experience
At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short and long-term disability, a 401K plan and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and we do not tolerate discrimination against our employees, customers and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status.
Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
