General Manager

General Overview

We are currently seeking an exceptional General Manager to join our team. This position will have full responsibility for the success of total operations of the restaurant, including fostering and developing an extraordinary team culture. This hands-on management role requires a self-starter that can plan, direct, and coordinate the day-to-day operations of our restaurant while leading and motivating our staff. The ideal candidate will have previous experience with a Michelin Star or fine dining restaurant and can proactively grow the business with their entrepreneurial spirit.

Nuri Grill is an exciting and emerging restaurant group focused on creating an environment where East meets West. We are building a passionate management team to operate and serve the guests of Nuri Grill, a new Dallas-based steakhouse with Asian influences. We are committed to providing an unparalleled dining experience for all our guests, and are building an ambitious, creative, and passionate management team to partner with. Visit our website to learn more about this exciting brand: www.nurigrill.com.

Essential Functions

• Formulate and execute the vision of short and long-term strategies to achieve key business objectives and drive growth in sales and profits.
• Oversee all operations and functions of the restaurant, while managing on-going profitability and guest satisfaction targets. Act as support system for all areas of the restaurant.
• Create and manage the P&L by following cash control/security procedures, manage inventory, labor, and take proactive actions to drive the business.
• Support the procurement of operating supplies and equipment, and contract with third-party vendors for essential equipment and services.
• Create and build a culture of customer-centric focus while motivating staff to deliver exemplary service and guest satisfaction. Ensure highest quality levels of products and hospitality.
• Lead recruitment efforts and manage and develop teams to deliver best-in-class hospitality.
• Foster a passionate guest base, continuously striving to find ways to strengthen the restaurant’s community.
• Identify root causes of gaps in guest satisfaction and take the lead in the development of corrective and proactive action plans where appropriate.
• Act as the primary interface between specific business/functional areas and Executive leadership as well as prepare regular reports for upper management.
• Conduct regular performance evaluations with providing a positive critical assessment of each employee.
• Adhere to health and safety codes, including ensuring all cleanliness standards are maintained, as well as Company safety and security policies.
• Follow preventative maintenance programs with regards to facility, equipment, and grounds maintenance.

Major Responsibilities / Specific Requirements

• An inspiring, influential, hands-on leader who has proven skills rallying a team to achieve its highest potential and then driving it to the next level.
• Experience with restaurant openings, hiring, training, and maintaining ongoing operational excellence.
• Provide an exceptional customer experience throughout our customer’s visit.
• Exceptional interpersonal skills - you are energized by working with people, both guests and your team.
• Act with a customer comes first attitude and connecting with the customer. Discover and respond to customer needs.
• A bias towards actions - you do not hesitate to roll up your sleeves and do whatever it takes to get the job done
• An eye for detail - you know that the little things, be it cleanliness, or the extra touch can make all the difference
• Friendly attitude in the face of adversity.
• Attention to detail while working in fast-paced environment with multiple projects.
• Ability to work the hours needed to run your restaurant effectively, which might include a variety of days, evenings, weekends, holidays.
• Reliable transportation.

Education and Experience Requirements

• Associate degree in a related field or an equivalent of education and experience.
• Minimum 3 years’ experience as a General Manager in a casual-dining restaurant.
• Bilingual in Korean; required.
• Experience in the early stages of a high growth business preferred.
• A strong understanding of P&L statements and the ability to react with impactful strategies.
• Working knowledge of KPI metrics including service and profitability to maximize revenues and guest experience.
• Rigorous implementation of training modules for onboarding with continuous training & coaching practices.
• Ability to maintain a demanding schedule in a dynamic work environment
• Advanced computer skills including but not limited to Word, Excel, and Outlook
• Proven ability to increase sales and manage cost margins
• Experience with OSHA, EEOC, and other federal and state laws and local statutes.
• ServSafe Certificate required.

What We Offer

Join our team and enjoy an unusually fun work environment with an upbeat atmosphere and great team members. It is our purpose to maintain an environment our team members can brag about, where our focus and belief are built on our core values: We Are Better Together, We Keep Evolving, We Live Our Mission, We Do the Right Thing, and We Focus and Finish. With our core values at the forefront of every decision we make, it allows for collaboration, passion, and a no-limits mindset when it comes to your future! We keep our team happy with our great benefits package, free smoothies, flexible work schedules, office lunches and parties, monthly fitness challenges, free gym access, and more fun activities to make Smoothie King a happy and healthy place to work.

Our Mission

Inspire people to live a healthy and active lifestyle.

Our Vision

To be an integral part of every health and fitness journey.

Our Values

We: Do the Right Thing

We: Are Better Together

We: Live the Mission

We: Keep Evolving

We: Focus and Finish

At Smoothie King, when we say inspire people, we mean everyone. We champion a diverse and inclusive workforce that is representative of the guests we serve. We blend the unique members of our organization, celebrating what is both common and different to grow better together and Rule the Day. The foundation of our diversity efforts is closely tied to our core values, which includes “We Are Better Together” and “We Do the Right Thing”. We are proud to be an equal opportunity employer and consider all qualified candidates, without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, or medical condition or disability. If you are a person with a disability and you need assistance in applying for a position with Smoothie King, please call our Human Resources Department at 214-935-8900 and direct assistance will be provided.