What are the responsibilities and job description for the Food Runner position at Nuri?
Overview
Our mission is to create life-long memorable experiences for all of our guests and members. Exhibiting our C.A.R.E. RIGHT philosophy will help develop your professional growth with us and help us achieve our mission.
General Overview
We are assembling a passionate team to lead and serve the guests of Nuri Steakhouse, an exciting new Dallas-based steakhouse with Asian influences. Our mission is to inspire people to embrace the diverse cultures of the world, and to play a vital role in connecting our communities through these rich cultural experiences.
We are seeking a motivated and efficient Food Runner to join our restaurant team. The Runner is a key player in ensuring the smooth flow of operations by facilitating communication between the kitchen and the front-of-house staff. This role involves delivering food orders to the correct tables, supporting servers, and maintaining overall efficiency in the dining experience.
We will provide you with the training you need to be successful. We take great pride in our quality food and friendly, impeccable service. Our high standards can only be maintained through great people like you who share our values and desire to do the very best job possible for our guests every day.
Essential Functions
- Collect food orders from the kitchen and ensure accurate and timely delivery to the correct tables.
- Communicate with the kitchen and servers to coordinate the pacing of food service.
- Support servers by delivering additional items such as condiments, beverages, and utensils to tables.
- Collaborate with servers to address guest requests or modifications to orders.
- Maintain clear and effective communication between the kitchen and the dining staff.
- Relay any special requests, allergies, or dietary restrictions to the kitchen.
- Assist in clearing and resetting tables as needed to ensure a smooth turnover.
- Monitor and replenish table supplies such as napkins, condiments, and utensils.
- Interact with guests in a friendly and professional manner.
- Address guest inquiries or concerns promptly and escalate to the appropriate staff if necessary.
- Work closely with kitchen staff to ensure the accuracy and completeness of orders.
- Assist in maintaining a clean and organized work environment.
- Adhere to all company safety and sanitation policies and procedures.
- Ensure compliance with all company policies, procedures, and laws including health and safety standards.
- Foster a guest-focused environment, delivering a consistently outstanding hospitality experience.
Major Responsibilities / Specific Requirements
- Ability to maintain a calm, composed demeanor in high-stress situations while providing excellent customer service.
- Possess a positive, welcoming attitude and a warm and personable presence.
- Teamwork abilities and team player’s mentality.
- The ability to manage a high volume of guests.
- Excellent people skills with a friendly attitude.
- A passion for hospitality and a desire to inspire guests to embrace diverse cultures and cuisines.
- Promote and uphold the culture, values, and mission of Restaurant K ensuring alignment with company standards.
- To inspire people to embrace different cultures of the world.
Physical Requirements:
- Must be able to stand for periods of up to eight (8) hours.
- Must have the stamina to work a minimum of 40 hours per week.
- Must be able to lift fifty (50) pounds at a time. Required to use assistance when available i.e. hand trucks, ramps, or another team member.
Education and Experience Requirements
- Must be at least (18) years of age.
- Possess a current Food Handler’s and TABC certification before starting work.
- A minimum of two (2) years of experience in a fine dining or upscale casual environment is preferred.
What We Offer
Join our team and enjoy an unusually fun work environment with great team members. It is our purpose to maintain an environment our team members can brag about. With our CARE Right Core Values at the forefront of every decision we make, it allows for collaboration, passion, and a no-limits mindset when it comes to your future! We keep our team happy with our great benefits package, free meals, flexible work schedules, and more fun activities to make Restaurant K a great place to work.
Our Mission
To inspire people to embrace different cultures of the world.
Our Vision
To be an integral part of connecting our communities through different cultures.
Our CARE Right Core Values
Courteous: We are kind, friendly, and respectful.
Approachable: We are humble, warm, and gracious.
Remembered: We create memorable experiences.
Excellence: We deliver exceptional quality.
At Restaurant K, when we say we inspire people, we mean everyone. We are committed to fostering a diverse and inclusive workforce that reflects the guests we serve. By blending the unique qualities of our team members, we celebrate both our similarities and differences, enabling us to grow stronger together and truly Rule the Day. Our commitment to diversity is deeply rooted in our CARE Right Core Values, especially “We Are Courteous” and “We Are Approachable.” We proudly stand as an equal opportunity employer, welcoming all qualified candidates, regardless of race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, or medical condition or disability If you are a person with a disability and you need assistance in applying for a position with Restaurant K, please call our Human Resources Department at 214.935.8900 and direct assistance will be provided.
