What are the responsibilities and job description for the Front of House Manager position at Nuri?
Overview
Our mission is to create life-long memorable experiences for all of our guests and members. Exhibiting our C.A.R.E. RIGHT philosophy will help develop your professional growth with us and help us achieve our mission.
General Overview
We are building a passionate team to operate and serve the guests of Nuri Steakhouse, a new Dallas-based steakhouse with Asian influences. We are committed to our mission of inspiring people to embrace different cultures of the world where the East meets the West.
We are seeking an exceptional Front of House Manager to join our team. The perfect candidate should be passionate, enthusiastic, energized, and have a curiosity for learning new things. The Front of House Manager assists the General Manager in handling all aspects of the restaurant operation to maintain and develop a high level of guest experience.
We will provide you with the training you need to be successful. We take great pride in our quality food and friendly, impeccable service. Our high standards can only be maintained through great people like you who share our values and desire to do the very best job possible for our guests every day.
Essential Functions
- Lead by example in upholding and executing Nuri’s service standards, ensuring a consistently exceptional guest experience aligned with our brand values.
- Foster a team-oriented culture focused on performance, collaboration, feedback, and recognition, while supporting diversity, inclusion, and professional growth.
- Assist the General Manager in overseeing operational performance, monitoring budgets, and implementing marketing strategies to drive both short-term results and long-term profitability.
- Ensure accountability through consistent application of company policies, procedures, and legal compliance across all FOH operations.
- Build strong relationships with guests by maintaining a visible presence on the floor, anticipating needs, and resolving concerns to encourage loyalty and positive word of mouth.
- Proactively respond to operational challenges and escalate critical matters to the General Manager, VP of Operations, or Director of Culinary when necessary.
- Contribute to daily operations by supporting side duties, training initiatives, and special projects as needed.
- Champion Nuri’s service philosophy through consistent execution of service steps and attention to detail in every guest interaction.
Major Responsibilities / Specific Requirements
- Demonstrated leadership experience in high-end or fine dining environments, with a passion for hospitality excellence.
- Strong ability to mentor, train, and develop FOH staff to maintain high performance and service standards.
- Outstanding interpersonal and communication skills, with a focus on creating memorable guest experiences.
- Solid business acumen, including proficiency in budgeting, cost control, labor management, and revenue growth strategies.
- Highly organized, detail-oriented, and capable of managing multiple priorities with efficiency and poise.
- In-depth knowledge of food safety protocols, health regulations, and compliance standards.
- Technologically savvy with experience using restaurant management platforms, POS systems, and Microsoft Office applications.
- Composed and solutions-oriented under pressure in a fast-paced, high-volume setting.
- A natural ambassador of the restaurant’s mission, culture, and values—fostering inclusivity, excellence, and team alignment.
- Promote the culture, values, and mission of Restaurant K ensuring alignment with company standards.
- To inspire people to embrace different cultures of the world.
Education and Experience Requirements
- Must be at least twenty-one (21) years of age.
- Possess a current Food Handler’s and TABC certification before starting work.
- Minimum of two (2) years in fine dining restaurant management.
- Demonstrated success in leading high-performing teams and delivering outstanding guest experiences.
- Strong leadership, communication, and interpersonal skills with the ability to inspire and develop staff.
- Proven ability to problem-solve and make effective decisions in a fast-paced, guest-focused environment.
- Familiarity with restaurant technology platforms, including POS systems and reporting tools.
Physical Requirements:
- Must be able to stand for periods of up to eight (8) hours.
- Must have the stamina to work a minimum of 40 hours per week.
- Be able to reach, bend, and frequently lift (50) pounds at a time. Required to use assistance when available i.e. hand trucks, ramps, or another team member.
- Must be physically able to navigate the restaurant floor, kitchen, and storage areas, including walking, bending, stretching, squatting, and kneeling as needed.
- Must be comfortable working in varied conditions, including exposure to heat from the kitchen and cooler temperatures in storage areas.
- Prolonged periods of desk work, administrative tasks, and computer use required for reporting, scheduling, payroll, and financial oversight.
What We Offer
Join our team and enjoy an unusually fun work environment with great team members. It is our purpose to maintain an environment our team members can brag about. With our CARE Right Core Values at the forefront of every decision we make, it allows for collaboration, passion, and a no-limits mindset when it comes to your future! We keep our team happy with our great benefits package, free meals, flexible work schedules, and more fun activities to make Restaurant K a great place to work.
Our Mission
To inspire people to embrace different cultures of the world.
Our Vision
To be an integral part of connecting our communities through different cultures.
Our CARE Right Core Values
Courteous: We are kind, friendly, and respectful.
Approachable: We are humble, warm, and gracious.
Remembered: We create memorable experiences.
Excellence: We deliver exceptional quality.
At Restaurant K, when we say we inspire people, we mean everyone. We are committed to fostering a diverse and inclusive workforce that reflects the guests we serve. By blending the unique qualities of our team members, we celebrate both our similarities and differences, enabling us to grow stronger together and truly Rule the Day. Our commitment to diversity is deeply rooted in our CARE Right Core Values, especially “We Are Courteous” and “We Are Approachable.” We proudly stand as an equal opportunity employer, welcoming all qualified candidates, regardless of race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, or medical condition or disability If you are a person with a disability and you need assistance in applying for a position with Restaurant K, please call our Human Resources Department at 214.935.8900 and direct assistance will be provided.