What are the responsibilities and job description for the Guest Care Support Coordinator position at NURTUR HOLDINGS LLC?
Job Details
DO WHAT YOU LOVE, LOVE WHAT YOU DO
Our mission at Aveda is to care for the world we live in, from the products we make to the ways in which we give back to society. At Aveda, we strive to set an example for environmental leadership and responsibility, not just in the world of beauty, but around the world. ~ Horst Rechelbacher
Job Responsibilities:
- Answer all communications in a friendly and professional manner
- Answer a high number of inbound and outbound calls
- Schedule services for our Aveda Institute Student Salon and Spa
- Educate guests on Aveda services and products
- Upsell and offer add on services
- Maintain students service, lunch, and break schedules
- Create a positive impact during every guest interaction
Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- 401-(k)/matching
- Paid Time Off (PTO)
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA)
-Tuition Reimbursement
-Employee Discount
-Referral program
-Professional Development Assistance
Qualifications:
- High School diploma or equivalent
- Strong computer skills; prior experience with Salonbiz and/or scheduling software preferred
- 2 years of customer service experience
- Excellent communication skills
