Shipping & Logistics Lead

Nurture Life is a rapidly growing food company that delivers fresh, nutritious, ready-to-eat baby and kids meals and snacks, but the mission that unites us goes so much deeper than that. Together we’re raising the bar for kids' food, creating meals that are healthy, delicious, and convenient, that parents can be proud to serve and kids love to eat. We're winners of the 2023 Good Housekeeping Best Parenting Award and the 2023 Parents Best Food Award, among dozens of accolades. By joining Nurture Life, you’ll be part of a team led by professionals with decades of experience in both the tech and food industries. We hire talented people who share our vision and then give them the freedom (and the responsibility!) to develop new ideas and innovative approaches and directly impact our growth and success. 

We are looking for a dedicated, detail-oriented shipping and logistics lead to handle the management of our daily customer orders including the organization and printing, as well as coordination with our shipping providers.

Your days will consist of…

• Oversee the end-to-end process of printing and managing customer pick lists and shipping labels, including sorting, batching, tagging, and workflow optimization.
• Partner with the customer experience team to address high-priority customer requests, resolve rogue orders and exceptions, and enhance service reliability.
• Implement proactive strategies to track, analyze, and correct shipping discrepancies, driving continuous improvement in accuracy and efficiency.
• Maintain and troubleshoot shipping equipment to ensure seamless daily operations and minimize downtime.
• Act as a key problem-solver in shipping operations, identifying the root causes of logistics disruptions and implementing long-term preventative measures. Having a great sense of urgency to immediately troubleshoot, resolve the issues, and create future prevention measures.
• Lead the management of multi-retailer order processing and ensure compliance across various platforms and systems.
• Work closely with key stakeholders across customer experience, operations, finance, and fulfillment to drive operational excellence.
• Drive the expansion of carrier coverage by analyzing zip code performance, optimizing cost-efficiency, and ensuring seamless fulfillment balancing while prioritizing an exceptional customer experience.
• Managing the expansion of existing carrier zip codes and evaluating new carriers based on cost, fulfillment balancing and customer experience
• Oversee modifications to standard carrier shipment schedules during peak periods, ensuring operational continuity in partnership with fulfillment teams.
• Execute weekly work order builds in NetSuite, ensuring precise documentation of lot dates, inventory allocation, and production quantities.
• Maintain a balance between hands-on execution and strategic oversight, with the ability to remain in a stationary position for 50% of the timewhile managing critical logistics systems.

We’d love for you to...

• Have a High School Diploma or equivalent, required
• Have an Associate Degree, a plus
• Have strong computer, systems, and analytical skills
• Strong knowledge of Microsoft Excel
• Have at least one year of experience with an ERP system such as NetSuite
• Exceptional attention to detail and accuracy, and excellent written and verbal communication
• Possess an ability to multitask and handle various tasks at a time throughout your work day and be deadline-oriented

We are proud to offer...

• Medical, dental, and vision benefits
• 401k savings plan
• Paid holidays, vacation days, and generous maternity/parental leave
• Great production facility environment with plenty of camaraderie and free meals

Salary Range: $58,000-$62,000

Work Location:

• Bedford Park IL.

Nurture Life is an equal opportunity employer. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.