Demo

People Operations Specialist - Benefits

Nusenda Credit Union
Albuquerque, NM Full Time
POSTED ON 3/30/2025
AVAILABLE BEFORE 5/26/2025

Nusenda Credit Union is dedicated to excellent member service and being a great place to work. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values.

As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more!

Thank you for your interest in joining the Nusenda team!

We are currently seeking a People Operations Specialist - Benefits to join our organization. As a People Operations Specialist - Benefits, you will support the operations regarding group benefit programs, including group health, dental, vision, life insurance, health savings account, flexible spending plans, 401(k), 457(b), and pension plans for all employees of the Credit Union. You will assist with various benefit programs including tuition assistance, PTO/WTO, computer assistance, wellness program and other benefit programs. You will ensure reporting is maintained, and the organization remains competitive with market and industry standards. You will assist employees in understanding and applying for benefit and/or leave programs as well as maintain related compliance and reporting.

To thrive in this role, you should have three to five years of similar or related experience and a Bachelor’s degree in Business Administration, Human Recourses or related field. Certification in PHR/SHRM preferred.

Key Skills and Experience:

  • Assists in the benefit administration of the following plans: medical, dental, vision insurance plans, group life, supplemental insurance, Health Spending and Flexible Spending accounts, and the Employee Assistance Program.

  • Assists with various benefit programs to include tuition assistance, PTO, computer assistance and other benefit-related programs.

  • Processes enrollments, terminations, COBRA coordination, benefits orientation, and serves as a liaison to employees with questions or issues.

  • Maintains enrollment data in employee files and in HRIS system, process monthly billing, changes, reporting, and other related items as required.

  • Participates in the day-to-day 401(k) Plan, Defined Benefit Pension Plan, and 457(b) Plan requirements.

  • Processes enrollments, terminations, beneficiaries, rollovers, loans, and compliance testing. Assists with maintenance of pension data, correspondence, reports, and forms.

  • Acts as liaison to employees and assists with setting up retirement planning education events for employees.

Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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