What are the responsibilities and job description for the Personal Banker position at Nusenda Credit Union?
Nusenda Credit Union is dedicated to excellent member service and being a great place to work. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values.
As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more!
Thank you for your interest in joining the Nusenda team!
If you are looking for an opportunity to join our team, our Personal Banker role might be right for you. You will be a trusted financial resource to existing and potential members by assisting with routine financial transactions at an exceptional service level. You will use a consultative approach to evaluate, educate, and fulfill member financial needs, referring members to specialized departments when necessary. You are experienced with and adaptable to all Teller and Platform functions.
To thrive in this role, you should have one to three years of previous banking or related experience. This position is a mixture of excellent member service, problem solving, and education. In this role, you will identify and educate members on additional products and services the Credit Union can offer them. If you enjoy working with members, coming up with innovative solutions, and are organized and thrive on accuracy, this might be the role for you.
Key Skills and Experience:
- Knowledge of Teller and Platform operations.
- Exceptional service delivery ability.
- Accuracy in numbers, procedural detail, processing and balancing negotiable instruments.
- Must be able to handle multiple responsibilities, meet deadlines, deal with sensitive information and handle problem resolution.
- Ability to adapt quickly to change and proactively communicate.
We are currently seeking a Full-Time Financial Consultant to join our Southside Branch who can work 37-40 hours per week, with open availability Monday-Saturday.
Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.