Administrative Assistant/Social Media Manager

Job Summary
We are seeking a creative and detail-oriented Social Media Manager to join our dynamic team. The ideal candidate will be responsible for developing and implementing effective social media strategies that enhance our brand presence, engage our audience, and drive customer interaction. This role requires a strong understanding of various social media platforms, excellent communication skills, and the ability to analyze data to inform decision-making.

Duties

• Develop and manage social media content calendars across multiple platforms including Facebook, Instagram, Twitter, and LinkedIn, TikTok, Pinterest
• Run social media Ads, promotions, and put together spa events
• Answer phone calls, confirm and reschedule clients, and checking them out with notes
• Weekly Inventory
• Create engaging and relevant content tailored to target audiences while maintaining brand voice.
• Monitor social media channels for customer inquiries, comments, and feedback; respond promptly to enhance customer support and service.
• Collaborate with the marketing team to align social media strategies with overall marketing goals.
• Analyze performance metrics of social media campaigns; prepare reports on engagement, reach, and conversion rates.
• Stay updated on industry trends and best practices in social media marketing.
• Conduct proofreading of all content before publication to ensure accuracy and quality.
• Assist in managing customer support inquiries through social media platforms as needed.
• Maintain visually appearing space to ensure a professional and polished look for daily social media content and client experience
• Encourage UGC

Skills

• Strong customer support skills with a focus on delivering exceptional customer service.
• Proficient in data entry with attention to detail for accurate record keeping.
• Videography/ Photography skills
• Creative design and writing
• Excellent proofreading abilities to ensure all communications are error-free.
• Familiarity with phone etiquette and handling inquiries professionally.
• Experience with office management tasks including file organization and clerical duties is a plus.
• Ability to work collaboratively in a team environment while also being self-motivated.
• Strong written communication skills with an emphasis on creating compelling content for diverse audiences.

Join us as we strive to elevate our brand through innovative social media engagement!

Job Types: Full-time, Part-time

Pay: $18.00 per hour

Expected hours: 10 – 12 per week

Benefits:

• Employee discount

Ability to Commute:

• New York, NY 10162 (Required)

Ability to Relocate:

• New York, NY 10162: Relocate before starting work (Required)

Work Location: In person

Salary : $18