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Credentialed Veterinary Technician

Nutramax Laboratories
Lancaster, SC Full Time
POSTED ON 3/22/2025
AVAILABLE BEFORE 4/19/2025

This position is a 100% onsite opportunity in Lancaster, SC.

Working hours are Monday through Friday from 8:30am to 5:00pm.

The Professional Services Veterinary Technician role trains Nutramax Laboratories employees and external representatives to educate veterinary professionals and retail customers about Nutramax Veterinary products.

Key Responsibilities:

Product Technical Support

  • Responds to customer inquiries about product technical details in a timely manner
  • Responds to emails from customers, sales representatives, and customer service teams regarding product technical information

Technical Services Maintenance

  • Maintains the Technical Services product database and FAQs based on current trends and customer inquiries

Training and Development

  • Trains Nutramax employees on existing and new veterinary and human products
  • Participates in training with the Product Development department on new Nutramax products
  • Assists in the development of support materials for new and/or existing products as needed by the Manager of Technical Services
  • Trains customer service teams

Administrative Tasks

  • Completes AHPAER's as required
  • Processes requests for Safety Data Sheets (SDS)
  • Monitors trending data from the field and communicates findings to the Manager, PSVT
  • Performs other assigned duties to meet company objectives

Requirements:

  • Excellent writing, interpersonal, communication, and organizational skills
  • Detail-oriented with proven ability to work collaboratively with internal and external teams
  • Able to deliver effective presentations to adult learners
  • Proficient in computer usage, including word processing, spreadsheets, and databases

Education and Experience:

  • High School diploma or equivalent
  • Associate of Applied Science in Veterinary Technology or equivalent degree
  • Active veterinary technician state license/registration/certification

Work Environment:

  • This position requires 10-20% travel for attending conferences and trade shows

Supervisory Responsibilities:

  • No supervisory responsibilities

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