What are the responsibilities and job description for the Technical Services Specialist position at Nutramax Laboratories?
We are looking for a Scientific Communication Expert to join our team at Nutramax Laboratories.
The successful candidate will have a strong background in veterinary technology and experience working in a fast-paced environment. They will be responsible for providing training and support to our team, including responding to product technical calls and emails, maintaining technical services product data base and FAQs based on current trends, and participating in training with the Product Development department.
The Scientific Communication Expert will also be responsible for training customer service teams, processing requests for SDSs and check requests, and monitoring for trending data from the field. They must have excellent writing, organization, and communication skills, as well as the ability to work collaboratively with internal and external teams.
Requirements:
- Excellent writing, interpersonal, communication, and organization skills required
- Must be detail oriented with proven ability to work collaboratively with internal and external teams
- Able to give effective presentations to adult learners
- Must be proficient in computer usage such as word processing, spreadsheets, and/or databases
