Client Relations Specialist

Company : Axiom Global Solutions 

We are seeking a dedicated and adaptable Customer Support Representative to join our growing team. In this role, you’ll work on two exciting campaigns and collaborate with management to determine which campaign aligns best with your skills and interests. This is a fantastic opportunity for a customer-focused professional to make an impact while developing their career.

Key Responsibilities 

 • Learn the ins and outs of both campaigns to effectively address customer inquiries and concerns.
 • Resolve customer account issues, service conflicts, and other customer service concerns with professionalism

 • Identify and escalate issues to the appropriate teams as needed.

• Track and report client interactions, customer questions, and completed documentation for ongoing improvement.
• Build long-lasting relationships with customers through open and direct communication.
• Collect and securely manage customer information, including contact details, payment preferences, and other relevant data.

 

 • Strong communication and interpersonal skills.

 • A team player with a positive attitude and a willingness to learn.

 • Experience in customer service or a related field is preferred but not required.

 • Problem-solving skills with a proactive approach to challenges.

•  Experience customer-facing role (e.g., restaurant, hospitality, or customer service) is a bonus—but not required!

What We Offer:

 • weekly pay and bonus benefits.

 • opportunities for growth within the company.

 • Comprehensive training on both campaigns to ensure your success.

 • Supportive and collaborative team environment.
 • company parties 
 • Incentives 

If you’re ready to take the next step in your career and work in a dynamic environment, we’d love to hear from you! Please submit your resume and a brief cover letter explaining why you’re a great fit for this position.