Demo

Customer care agent

Nuvision
Hallandale, FL Full Time
POSTED ON 1/13/2025
AVAILABLE BEFORE 4/9/2025

Job Description

Job Description

Benefits :

  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement

Benefits :

  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Training & development
  • Job Title : Full-Time Customer Support Representative

    Company Overview :

    We are a dynamic communications and sales firm partnering with the industrys leading clients to create seamless solutions for damaged auto glass. Our mission is to help customers through every step of the process, from setting up claims to ensuring their auto glass needs are fully resolved.

    Job Description :

    We are seeking a dedicated and customer-focused Customer Support Representative to join our team. Each of our new Customer Support Representatives starts by learning the basics of our company values and the clients we proudly represent. We encourage our team members to determine their paths to success as we provide them with the resources and information necessary to excel. In this role, you will :

  • Assist customers in setting up and managing glass claims, ensuring a smooth process from start to finish.
  • Conduct windshield inspections and schedule appointments for our skilled glass installers.
  • Handle all consumer interactions with confidence, professionalism, and enthusiasm while maintaining compliance with client guidelines
  • Promote our services and address any customer concerns, providing exceptional support throughout.
  • Requirements :

  • Strong communication and interpersonal skills.
  • A proactive attitude and the ability to handle customer inquiries efficiently.
  • Organizational skills to manage schedules and follow up on claims.
  • Reliable and always willing to go above and beyond
  • Ability to learn from others and work in a team-based environment
  • Previous customer service experience is a plus but not requiredwere happy to train the right candidate!
  • Schedule :
  • Day shift
  • Monday to Friday
  • Weekends as needed
  • Compensation : $800.00 - $1,200.00 per week

    Salary : $800 - $1,200

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