What are the responsibilities and job description for the Seeking Customer Experience Advocate position at Nuvision?
Benefits:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Training & development
We believe in providing our employees with an energetic, collaborative, and supportive environment where you can truly shine. As a Customer Experience Advocate, you’ll step into a role where every day brings new opportunities to make an impact, learn new skills, and build meaningful connections with customers and teammates alike. You’ll become an expert in our clients' needs while playing a key role in delivering exceptional service that drives success.
About Us: We partner with some of the biggest names in the automotive industry to drive growth and deliver unmatched customer experiences. Over the past year, we’ve expanded our clients’ customer bases and achieved remarkable results. Our Customer Experience Advocate team is at the heart of this success—boosting revenue, breaking sales records, and ensuring every customer feels valued and heard. Your dedication will directly fuel this momentum as we continue to aim higher!
What You’ll Be Doing as a Customer Experience Advocate:
● Become a pro at understanding our clients’ products, pricing, and promotions, and confidently communicate their value to customers.
● Engage with customers to answer questions, address concerns, and highlight what sets our clients apart from the competition.
● Recommend tailored solutions by identifying customer needs and sharing relevant products, services, and promotions.
● Seamlessly complete new customer account setups with accuracy, ensuring an exceptional experience from start to finish.
● Log and monitor customer interactions, sharing insights and ideas with the team to continuously elevate the customer experience.
● Brainstorm innovative ways to enhance sales processes and customer engagement for even greater efficiency and results.
● Participate in immersive sales training programs to sharpen your skills, grow your expertise, and master proven sales strategies.
● Become a pro at understanding our clients’ products, pricing, and promotions, and confidently communicate their value to customers.
● Engage with customers to answer questions, address concerns, and highlight what sets our clients apart from the competition.
● Recommend tailored solutions by identifying customer needs and sharing relevant products, services, and promotions.
● Seamlessly complete new customer account setups with accuracy, ensuring an exceptional experience from start to finish.
● Log and monitor customer interactions, sharing insights and ideas with the team to continuously elevate the customer experience.
● Brainstorm innovative ways to enhance sales processes and customer engagement for even greater efficiency and results.
● Participate in immersive sales training programs to sharpen your skills, grow your expertise, and master proven sales strategies.
What You Bring to the Table:
● Previous experience as a Customer Service Representative or similar role.
● Exceptional communication and interpersonal skills that help you connect effortlessly with others.
● A go-getter attitude and the ability to thrive in a fast-paced, results-driven environment.
● Strong negotiation and persuasion skills to turn challenges into opportunities.
● A proven ability to resolve customer concerns and drive revenue growth.
● An outgoing, positive, and engaging personality—you’re the kind of person people love working with!
● Previous experience as a Customer Service Representative or similar role.
● Exceptional communication and interpersonal skills that help you connect effortlessly with others.
● A go-getter attitude and the ability to thrive in a fast-paced, results-driven environment.
● Strong negotiation and persuasion skills to turn challenges into opportunities.
● A proven ability to resolve customer concerns and drive revenue growth.
● An outgoing, positive, and engaging personality—you’re the kind of person people love working with!
Why You’ll Love This Role:
You won’t just be another cog in the wheel here—you’ll be an essential part of a team that celebrates wins, supports each other, and pushes the boundaries of what’s possible. Every day is an opportunity to grow, learn, and contribute to something truly exciting. Join us, and let’s achieve greatness together!
You won’t just be another cog in the wheel here—you’ll be an essential part of a team that celebrates wins, supports each other, and pushes the boundaries of what’s possible. Every day is an opportunity to grow, learn, and contribute to something truly exciting. Join us, and let’s achieve greatness together!
Salary : $45,000 - $60,000
