Office Manager

About Us:

At Nuvohaus Home Improvement, we specialize in providing high-quality home improvement services, offering everything from remodeling to custom design solutions. We are dedicated to delivering exceptional results and outstanding customer service. As we continue to grow, we are seeking an experienced and motivated Office Manager to help maintain smooth operations and provide administrative support at our Arlington Heights, IL office.

Job Description:

We are looking for an organized and proactive Office Manager to oversee daily operations and administrative tasks for our office. The ideal candidate will be a detail-oriented problem-solver with excellent communication and multitasking skills. In this role, you will be responsible for managing office functions, following up on home improvement work orders, processing invoices, and supporting our sales team.

Responsibilities:

• Support sales associates and sales managers: Provide administrative support to the sales team, including scheduling meetings, preparing reports, and assisting with customer communications.
• Follow up with work orders: Coordinate and follow up on home improvement work orders, ensuring timely completion and communication with contractors, supply companies, sales managers, and clients.
• Assist with insurance claims: Help process insurance claims, ensuring all necessary documentation is submitted and claims are tracked effectively.
• Process supply company invoices: Review and assist with processing invoices from supply companies, ensuring accurate billing and timely payment.
• Take phone calls: Answer and direct incoming calls professionally, ensuring clear communication and proper routing.
• Maintain office policies and procedures, ensuring compliance with company standards.
• Coordinate office events, conferences, and team-building activities.
• Address employees' queries regarding office management issues (e.g., supplies, equipment).
• Manage office vendor relationships (e.g., cleaners, maintenance services).

Requirements:

• Excellent organizational and time management skills.
• Strong attention to detail and problem-solving ability.
• Proficient in MS Office, especially Excel or Google Sheets.
• Bi-lingual in English and Korean is a plus.
• Outstanding communication and interpersonal skills.
• Ability to multitask and prioritize tasks effectively.
• Experience or familiarity with insurance claims processing is a plus.
• Experience in the home improvement industry or working with contractors is a plus.
• Experience with invoice processing and supply chain management is a plus.
• Experience supporting a sales team is a plus.
• Certification in Office Management is a plus.

Job Type: Full-time

Pay: $20.46 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• Flexible schedule
• Paid time off
• Professional development assistance
• Referral program

Schedule:

• Monday to Friday

Experience:

• Microsoft Office: 1 year (Preferred)
• Administrative experience: 1 year (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• Administrative experience: 1 year (Preferred)

Ability to Commute:

• Arlington Heights, IL 60004 (Preferred)

Ability to Relocate:

• Arlington Heights, IL 60004: Relocate before starting work (Preferred)

Work Location: In person

Salary : $20 - $23