What are the responsibilities and job description for the Equine Hospital Client Service Representative and Pharmacy Assistant position at NVA Equine?
Equine Hospital Client Service Representative & Pharmacy Assistant
Are you passionate about customer service and equine care? South Shore Equine Clinic is seeking a full-time or part-time Client Service Representative & Inventory/Pharmacy Assistant to support our clients, veterinarians, and team.
About The Role
This unique position combines client communication with inventory and pharmacy responsibilities. You will play a key role in ensuring seamless client experiences while also managing critical inventory and medication supplies to support our veterinary team.
Client Service Duties
If you’re a dedicated professional with a passion for customer service and equine care, we’d love to hear from you!
Learn more about our practice: https://www.ssequineclinic.com
Apply today and join our team at South Shore Equine Clinic!
Are you passionate about customer service and equine care? South Shore Equine Clinic is seeking a full-time or part-time Client Service Representative & Inventory/Pharmacy Assistant to support our clients, veterinarians, and team.
About The Role
This unique position combines client communication with inventory and pharmacy responsibilities. You will play a key role in ensuring seamless client experiences while also managing critical inventory and medication supplies to support our veterinary team.
Client Service Duties
- Manage client communications via phone, email, and text.
- Schedule appointments with accuracy and efficiency.
- Provide exceptional customer service and client education.
- Process payments, discuss balances, and handle invoicing.
- Organize and maintain client records and documentation.
- Support the overall organization and function of the front office.
- Assist with ordering, receiving, and stocking veterinary supplies and medications.
- Monitor and maintain accurate inventory levels.
- Prepare prescriptions and ensure compliance with veterinary regulations.
- Maintain proper labeling, documentation, and storage of medications.
- Assist veterinarians and technicians with pharmacy-related needs.
- A mature, detail-oriented professional with prior customer service experience in a fast-paced environment.
- An equestrian with a minimum of 5 years of horse experience with professional references within the equine community.
- Someone with basic knowledge of equine health and terminology
- A team player who thrives in a collaborative, high-energy workplace.
- Strong organizational and communication skills, both written and verbal.
- Proficiency in computer systems, tablets, and cloud-based software.
- Ability to work 1-2 Saturdays per month (7:45 AM – 1:00 PM).
- Competitive pay based on experience.
- Uniform allowance.
- Paid time off (sick and vacation days).
- Paid holidays.
- Employee Horse Health Care Package (Wellness Plan & Colic Assistance Plan).
- 401(k) with employer match.
- Comprehensive insurance (medical, dental, vision, disability, life, and pet insurance).
- Full-time or part-time opportunities available!
- Must be available for 1-2 Saturday morning shifts per month as needed.
If you’re a dedicated professional with a passion for customer service and equine care, we’d love to hear from you!
Learn more about our practice: https://www.ssequineclinic.com
Apply today and join our team at South Shore Equine Clinic!
