Fulfillment Specialist - Hourly

Nvision is seeking a detail-oriented and organized Fulfillment Specialist to join our team. The Fulfillment Specialist will be responsible for managing inventory levels, tracking inventory movement, and ensuring accurate inventory counts. The ideal candidate will have a strong background in inventory management and a deep understanding of supply chain operations.

Processing customer orders in a timely and accurate manner using order management software.

Maintaining accurate records of all inventory and ensuring stock levels are sufficient.

Accurrately pick and pack items from inventory based on customer orders, ensuring product quality and adherence to packing standards.

Ensuring all orders are correctly fulfilled and dispatched to the correct address.

Keeping customers informed about their order status.

Collaborating with the sales and customer service departments to resolve any issues or complaints.

Coordinate with suppliers and vendors to ensure timely delivery of inventory.

Collaborate with team members to optimize order fulfillment processes and meet daily processing and shipping deadlines.

Communicate effectively with other team members and supervisors to address any issues or discrepancies in the fulfillment process.

Assist in receiving and inspecting incoming shipments, verifying quantities and quality of products.

Conduct regular quality checks on packed items to ensure order accuracy and completeness.

Conducting regular inventory audits and reporting discrepancies.

Organize and assemble routine or specialty surgical instrument trays to building of material template, filling special requests as needed.

Ensure compliance with safety protocols and regulations.

Support, coordinate, and communicate with the quality assurance team.

Uphold Quality standards in all responsibilities, following QMS procedures and processes.

This job has no supervisory responsibilities.

Proven experience as a Fulfillment Specialist or in a similar warehouse role.

Experience with inventory tracking software and tools.

Excellent communication and interpersonal skills.

Strong organizational skills with meticulous attention to detail.

Ability to work in a fast-paced environment and meet tight deadlines.

Flexibility to adapt to changing priorities and tasks as needed.

Intermediate MS Excel experience preferred.

Strong organizational and time management skills.

Ability to work independently and collaboratively.

Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

High school diploma or equivalent.

Proven work experience as a Fulfillment Specialist, Order Processor, Inventory Specialist or similar role.

Ability to stand or sit for long periods of time.

Ability to lift up to 50 pounds.

Ability to use hand tools and equipment such as pallet jacks, forklifts, and hand trucks.

Occasional exposure to bloodborne and airborne pathogens or infectious materials along with occasional exposure to cadaveric specimens.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.