What are the responsibilities and job description for the Front Desk Receptionist position at NVISION Eye Centers?
Job Overview
NVISION® Eye Centers is the leading ophthalmology partner comprised of the nation’s leading providers of ophthalmic physician services. We strive to delight our patients by providing unrivaled care and service that exceeds their expectations. We are The Eye Doctors’ #1 Choice®.
This position is primarily responsible for acting as the first point of contact for all patients in a high traffic medical office. Duties include phone management, initial screening of calls to determine information that is needed, confirming and rescheduling appointments.
Responsibilities:
- Manages phones, screens calls to determine information that is needed, confirms and reschedules appointments.
- Coordinates patient files and ensures that proper documentation is in each file.
- Greets patients in an enthusiastic manner as they arrive and guides them through the initial steps of the consultation process.
- Obtains authorizations for any medical patients.
- Scans and enters insurance cards and ensures accuracy of information.
- Prepares charts for next day's appointments.
- Greets patients, has them complete the proper paperwork and informs them of the process flow, by communicating clearly with the customer regarding expectations.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Ophthalmology
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 2 years (Required)
- Computer skills: 1 year (Preferred)
Ability to Relocate:
- Tigard, Oregon : Relocate before starting work (Required)
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Tigard, OR 97224 (Required)
Work Location: In person
Salary : $19 - $22
