What are the responsibilities and job description for the IT Field Service Technician position at NW Technology?
We are a growing 22-year-old Managed Service Provider that supports and services IT for clients coast-to-coast. We are looking for an IT Technician to be part of our field team. The team member we are looking for will provide on-site front-line service, with the support of our call center team, to our clients in Whatcom, Skagit, and San Juan Counties.
A NW Technology Service Technician helps our clients operate more efficiently by implementing the proper use of today's technologies. We are looking for candidates with an aptitude for IT, be customer-oriented, with troubleshooting skills. New hires onboard with a 6-week training and orientation program to ensure quality service to our clients. No minimum billings or quotas. Quality service is our objective.
Benefits Include:
- Health, Dental, and Vision Insurance
- Paid time off, vacation
- Training
- Retirement
Job Type: Full-time (Monday – Friday)
Shift: 8:00am – 5:00pm
Experience Preferred: 2-year degree and 1-year experience.
Valid Washington State Driver’s license required. Company vehicles are supplied.
Must pass a criminal background check.
Must be able to lift up to 50 lbs.
Technologies used:
- Microsoft 365 (Exchange, SharePoint, OneDrive, Entra AD)
- Microsoft Active Directory
- Desktop Operating Systems (Windows 10, Windows 11, Mac)
- Desktop Applications (Outlook, Word, Excel, Teams, OneDrive)
- Mobile Operating Systems (iOS, Android)
- Networking (DNS, DHCP, connectivity)
- Windows networking (File sharing, printing)
- Voice-over-IP phone systems
- Surveillance Systems, Network Video Recorders
- Basic Ethernet termination and testing.
If you like a challenge and enjoy working with amazing companies, while learning and being an integral member of a cohesive team, then this is the place for you. Check us out at www.nwtechnology.com
Job Type: Full-time
Pay: $25.00 - $28.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $25 - $28