What are the responsibilities and job description for the Front Desk Agent position at NW Vacation Rentals?
Ready to work where the vibe is just as good as the view? GrandView on the Lake is a fast-paced, waterfront resort right in the heart of Chelan, and we’re on the lookout for an energetic, people-loving Front Desk Agent to join our team!
We’re not just looking for someone to smile and answer phones (although that is part of the gig) — we want a go-getterwho thrives on helping people, can think on their feet, and is always willing to jump in where needed. If you're someone who’s organized, upbeat, and passionate about creating great guest experiences, we want to meet you!
What You'll Be Doing:
- Greeting guests with genuine warmth and checking them in/out like a pro
- Answering questions and giving local recommendations
- Answering phones occasionally and providing top-tier customer service
- Light office duties like filing, scanning, organizing, and tidying up
- Jumping in to help your teammates and ensure everything runs smoothly
What We're Looking For:
- People Skills: You love making others feel welcome and cared for
- Problem Solver: You stay calm under pressure and can handle curveballs with a smile
- Team Player: You’re flexible, dependable, and always ready to pitch in
- Positive Energy: Good vibes only — we need someone who brings the sunshine!
- Detail-Oriented: You notice the little things that make a big difference
- Previous front desk or hospitality experience is awesome, but not required — we’re happy to train the right person!
Perks:
- Working steps from beautiful Lake Chelan
- Supportive, fun team environment
- Pool Bar discounts
- Real opportunities to grow
Job Types: Full-time, Part-time, Seasonal
Pay: From $19.00 per hour
Benefits:
- Paid time off
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Weekends as needed
Work Location: In person
Salary : $19